Patient Care Tech II-Inpatient, West 2, 24 Hours, Nights

UMass Memorial Health; Worcester (MA); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Signing bonus potential

Job summary

UMass Memorial Health in Worcester is seeking a Patient Care Technician to provide essential care to patients during the night shift. Responsibilities include monitoring patients, assisting with daily living activities, and communicating effectively with the nursing staff.

The ideal candidate has a high school diploma, relevant experience, and strong interpersonal skills. A competitive hourly wage, along with potential signing bonuses, is available based on experience and skills.

Qualifications

• Minimum of a high school education or GED.
• Current Basic Life Support certification within 30 days of employment.
• Competency in Patient Care Technician I level with 800 hours of experience.

Responsibilities

• Provide clear communication to RN regarding patient observations.
• Assure patient safety performing vital signs and safety checks.
• Assist patients with daily living activities and document care.

Skills

Communication

Interpersonal Skills

Medical Terminology

Problem-Solving

Basic Computer Skills

Education

High School Diploma or GED

Basic Life Support Certification

Job description

Exemption Status: Non-Exempt

Hiring Range: $19.74 - $26.96 (final offer may vary within this range based on experience, skills, qualifications, and internal equity considerations)

Schedule Details: Holidays - Every Other Holiday, Weekends - Every Other Weekend

Scheduled Hours: 11pm - 7am

Shift: 3 - Night Shift, 8 Hours (United States of America)

Hours: 24

Cost Center: 10010 - 0215 West 2

Union: SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available. A member of the Recruitment Team will confirm eligibility during the interview process.

Major Responsibilities

• Provide clear, timely communication to the RN regarding observations and changes seen in patients.
• Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
• Participate in the development and maintenance of a safe environment, and apply interventions to de-escalate patients. If unsuccessful, participate in restraints in accordance with training and education as directed.
• Assist patients with daily living activities such as personal hygiene, ambulating, meals, and nourishment.
• Assist in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics.
• Maintain patient safety by performing patient safety checks, utilizing fall prevention strategies, and following the Restraint Policy standards when caring for a restrained patient.
• Takes and records vital signs (temperature, pulse, respiration, blood pressure, pulse oxymetry). Measures and records patients' height and weight.
• Perform EKGs, Point of Care (POC) tests and bladder scanning. Collect, label and prepare specimens for transport to lab.
• Perform other selected unit specific procedures (e.g., battery changes for telemetry units).
• Assist RN or Licensed Independent Practitioner with treatments and procedures by preparing patient, obtaining equipment and supplies, assisting with patient positioning, and providing emotional support.
• Observe, measure, and record oral food and fluid intake. Refill tube feeding bags as directed. Perform ostomy care on established ostomate patients as directed.
• Demonstrate sensitivity and responsiveness to patients' needs. Build positive rapport and relationships.
• Provide respectful, culturally and age-appropriate communication with patients, staff, family, visitors and others.
• Replenish patient and unit supplies and equipment as needed.
• Request assistance from identified resources when more direction is needed.
• Keep current with hospital and unit changes by reading communication boards, bulletin boards, posted notices, and responding to UMMHC e‑mails on a regular basis.
• Has the ability to precept new Patient Care Technicians.

Standard Staffing Level Responsibilities

• Comply with established departmental policies, procedures, and objectives.
• Attend meetings, conferences, seminars as required or directed.
• Demonstrate use of Quality Improvement in daily operations.
• Comply with all health and safety regulations and requirements.
• Respect diverse views and approach, demonstrating Standards of Respect and contributing to a professional, tolerant, civil and accepting environment toward all employees, patients, and visitors.
• Maintain, regular, reliable, and predictable attendance.
• Perform other similar and related duties as required or directed.

Qualifications

• Minimum of a high school education or GED.
• Current Basic Life Support certification (within 30 days as a condition of employment).
• Demonstrated competency attainment in the Patient Care Technician I level, with a minimum of 800 hours and at least 6 months as a PCT I, or 6 months of prior inpatient/outpatient direct patient care experience.
• Ability to read, write, and communicate in English in a clear and concise manner.
• Knowledge of medical terminology.
• Basic computer skills.
• Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization, and provide exceptional service to patients.
• Proven problem‑solving abilities for routine situations.
• Ability to remain calm under stress or in emergency situations.

Physical Demands and Environmental Conditions

This position requires work indoors in a patient care environment. It involves hand dexterity, hearing, vision, and the ability to take direction from a patient or provider, adjust equipment, and describe patient observations. The role requires lifting up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, gender expression, or any other status protected by law.

UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds. We are an equal‑opportunity and affirmative action employer.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.