Patient Care Tech, Hospital at Home, Per Diem

ummh; Worcester (MA); On-site; USD 21,000 - 36,000; Full time

Benefits offered by this job

Signing bonus may be available

Job summary

UMass Memorial Health is hiring a Patient Care Technician I to support patient care under licensed clinicians. Responsibilities include communicating patient changes to RNs, constant observation of high‑risk patients, and assisting with daily activities and mobility with safe techniques.

The role emphasizes teamwork, safety, and adherence to department policies. It requires a high school diploma and BLS; per diem scheduling and potential signing bonus may apply based on interview results.

Qualifications

• High school education or GED required.
• Basic Life Support (BLS) certification within 30 days of employment.
• English communication, basic computer skills and medical terminology knowledge.

Responsibilities

• Provides clear, timely communication to the RN about patient observations and changes.
• Maintains constant observation of high‑risk patients as assigned.
• Assists with daily living activities and patient mobility using proper safety techniques.

Skills

English proficiency

Basic computer skills

Medical terminology

Stress management

Education

High school diploma or GED

BLS certification within 30 days

Job description

Are you a current UMass Memorial Health caregiver?

Exemption Status:

Non-Exempt

Hiring Range:

$15.00 - $25.82 (based on a full time schedule of 40 hours per week).

Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Holidays - One Major Summer Holiday, Holidays - One Major Winter Holiday, Sunday through Saturday

Scheduled Hours:

Per Diem

Shift:

4 - Mixed Shift, 12 Hours (United States of America)

Hours:

0

Cost Center:

10020 - 6614 Hospital At Home

Union:

SHARE (State Healthcare and Research Employees)

Signing Bonus:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direction of the appropriate licensed clinician, the Patient Care Technician I performs a variety of patient care activities. Receives workplace education and training to assist members of the healthcare team in the care of patients.

I. Major Responsibilities:

• 1. Provides clear, timely communication to the RN regarding observations and changes seen in patients. Examples, but not limited to changes in skin condition, vital signs, and/or mental status.
• 2. Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
• 3. Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed.
• 4. Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.
• 5. Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics in all work-related activities.

Standard Staffing Level Responsibilities:

• 1. Complies with established departmental policies, procedures, and objectives.
• 2. Attends variety of meetings, conferences, seminars as required or directed.
• 3. Demonstrates use of Quality Improvement in daily operations.
• 4. Complies with all health and safety regulations and requirements.
• 5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
• 6. Maintains, regular, reliable, and predictable attendance.
• 7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

• 1. Minimum of a high school education or GED.
• 2. Basic Life Support certification within 30-days as a condition of employment.

Experience/Skills:

Required:

• 1. Ability to read, write and communicate in English in a clear and concise manner.
• 2. Basic computer skills
• 3. Basic Medical Terminology knowledge.
• 4. Must be able to remain calm when under stress or in emergency situations

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Position requires work indoors in a patient care environment.

Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds.

Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.

For TA Purposes:

PCA II - Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. In order to become a PCT II a caregiver must meet the full competenci