Patient Care Tech- ENT Clinic (FT- 0.9 FTE, Day Shift)

Bozeman Health; Bozeman (MT); On-site; USD 35,000 - 52,000; Full time

Job summary

Bozeman Health seeks a Patient Care Tech to support patient care, including Tele-Companion and Tele-Tech programs, working with the nursing care team to assist with diagnostics, treatments, charting, and patient instruction.

Essential duties include competency assessment within 3 months, safety training, and adherence to standard precautions. Candidates should have a high school diploma and an AHA BLS certification; preferred candidates may hold Nurse Aide/EMT certs and healthcare experience.

Qualifications

• High School Diploma or Equivalent is required.
• Current American Heart Association BLS certification is required.
• Preferred Nurse Aide or Emergency Medical Technician certification.
• Prior healthcare experience is preferred.
• Knowledge of medical terminology is beneficial.

Responsibilities

• Meet the Patient Care Tech competency assessment/skills checklist within three months of hire.
• Complete Safety Companion/TeleCompanion training where applicable.
• Utilize Standard Precautions in caring for all patients.
• Provide for patient safety and maintain patient satisfaction.
• Perform basic nursing care with dignity and respect.
• Collect and document patient information including vital signs in the EHR.
• Order necessary supplies and perform designated basic treatments as area-specific.
• Participate in additional role-appropriate skills following training and demonstrated competence.
• Other related duties and responsibilities as assigned.

Skills

Analytical skills

Technical skills

Detail oriented

Adaptability

Education

High School Diploma or Equivalent

AHA BLS Certification

Job description

The Patient Care Tech (PCT) functions as a member of the team to support patient care which may include the Tele-Companion, and Tele-Tech programs. They are responsible for the more complex personal patient care duties such as supporting diagnostic procedures, assisting with technical nursing treatments, patient charting, and patient instruction. All of these activities require direct work relationships with patients and participation as a member of the nursing care team in direct services to patients. The Tele-Companion is responsible for the safety of a patient admitted to the hospital because of physiologic, mental and/or behavioral limitations that are deemed at risk for additional self-injury. Tele-Tech responsibilities include coordinating availability of telemetry transmitters, lead cables and other monitoring supplies and applying electrocardiography leads. Ambulatory Patient Care Tech responsibilities may also include but are not limited to performance of chart review, pre-visit planning, patient intake, production and management of schedule tracking and referral reports, scheduling of patient appointments, referrals, procedures, and lab tests, coordination of the prescription assistance program, and patient pre and prior-authorization. Patient Care Techs must have excellent analytical and technical skills, must be detail oriented, and demonstrate adaptability to change based on evidence-based practice. Patient care techs will function in alignment with Bozeman Health duties and delegation policies.

Required Minimum Qualifications

• High School Diploma or Equivalent
• Current American Heart Association (AHA) Basic Life Support (BLS) certification.

Preferred

• Nurse Aide or Emergency Medical Technician certification
• Prior work experience in health care
• Prior education in or work experience with medical terminology

Essential Job Functions

In addition to the essential functions of the job listed below, employees must maintain timely completion of all required education, trainings, and certifications as assigned and in accordance with Bozeman Health policies, department-specific requirements, applicable certification program and registry requirements, and other applicable regulatory requirements.

• PCTs will undergo standard training followed by demonstrated competence prior to performance of the following duties.
• Meet the Patient Care Tech competency assessment/skills checklist requirements within three (3) months of hire
• Complete Safety Companion/TeleCompanion competency and training where applicable
• Utilize Standard Precautions in caring for all patients
• Provide for patient safety
• Maintain and promote patient satisfaction
• Perform basic nursing care with dignity and respect
• Collect and document patient information including but not limited to, vital signs, height, and weight, in the patient electronic health record
• Order necessary supplies
• Perform designated basic treatments and procedures as specific to work area
• Perform additional role-appropriate skills following training and demonstrated competence
• Other related duties and responsibilities as assigned.

Knowledge, Skills And Abilities

• Demonstrate sound judgment, patience, and maintain a professional demeanor at all times
• Exercise tact, discretion, sensitivity, and maintains confidentiality
• Perform essential job functions successfully in a fast-paced environment
• Learn current and new computer applications and office equipment utilized at Bozeman Health
• Strong interpersonal, verbal, and written communication skills
• Analyze, organize, and prioritize work while meeting multiple deadlines
• Demonstrate the Bozeman Health SPIRIT values of: Service, People, Integrity, Respect, Improvement, and Teamwork.

Schedule Requirements

• This role requires regular and sustained attendance.
• The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts.
• On-call work may be required to respond promptly to organizational, patient, or employee needs.

Physical Requirements

Lifting (Repeatedly – 50 pounds): Exerting force and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people.

Sit (Occasionally): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain.

Stand (Repeatedly): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain.

Walk (Repeatedly): Walking and moving around within the work area requires good balance and coordination.

Climb (Rarely): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms.

Twist/Bend/Stoop/Kneel (Repeatedly): Twisting, bending, and stooping require flexibility and a wide range of motion in the spine and joints.

Reach Above Shoulder Level (Repeatedly): Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability.

Push/Pull (Repeatedly): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward.

Fine-Finger Movements (Continuously): Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling.

Vision (Continuously): Close visual acuity to prepare and analyze data and figures and to read computer screens, printed materials, and handwritten materials.

Cognitive Skills (Continuously): Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow.

Exposures (Continuously): Bloodborne pathogens, such as blood, bodily fluids, or tissues. Radiation in settings where medical imaging procedures are performed. Various chemicals and medications are used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances. Infectious diseases are caused by contact with patients in areas that may have contagious illnesses. Emotionally challenging situations, such as dealing with distressed patients or difficult family interactions.

• Frequency Key: Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%).

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.