Patient Care Supervisor

Humane Society of the Pikes Peak Region; Colorado Springs (CO); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

401K with employer matching up to 4%

Dental and vision Plans

Supplemental Group Life Insurance

Short and long term disability Insur

Paid time off

Holidays

Direct Deposit

Personal Pet Perks

Wellness Programs

Paid Sabbatical after 5 years of就业

Job summary

The Humane Society of the Pikes Peak Region in Colorado Springs seeks a Patient Care Supervisor for our veterinary services to lead and mentor a compassionate team while ensuring exceptional care for animals in clinic and shelter.

You will supervise daily patient care, train staff and volunteers, support veterinarians, optimize workflows, and maintain safety and compliance on-site.

Qualifications

• 2+ years of experience in a veterinary clinic or shelter.
• Prior leadership or supervisory experience preferred.
• Strong communication, coaching, and conflict resolution skills.

Responsibilities

• Oversee daily care for medical patients in the shelter and clinic
• Administer treatments and ensure accurate medical records
• Support veterinarians with procedures, treatments, and protocols
• Supervise, coach, and provide ongoing feedback to staff
• Train new hires, volunteers, and interns
• Foster a collaborative, positive, and growth-focused work environment
• Manage schedules, workflow, and staffing efficiency
• Troubleshoot issues and implement process improvements
• Partner with leadership to drive continuous improvement
• Communicate with staff, customers, and the community about animal care
• Provide guidance and triage for medical questions

Skills

Leadership

Communication

Team coaching

Multitasking

Detail-oriented

Education

Associate degree in Veterinary Technology

Registered Veterinary Technician (RVT) license

Job description

Patient Care Supervisor – Veterinary Services

Colorado Springs, CO

Lead with Compassion. Elevate Animal Care. Make an Impact.

Are you a veterinary professional with a passion for leadership and high-quality patient care? Do you thrive in a fast-paced, mission-driven environment where every day makes a difference for animals and the people who care for them?

We're looking for a Patient Care Supervisor to lead our veterinary support team, ensuring exceptional care for animals while mentoring staff and strengthening operations across our clinic and shelter.

What You'll Do

Drive Exceptional Patient Care

• Oversee daily care for medical patients in the shelter and clinic
• Administer treatments and ensure accurate medical records
• Support veterinarians with procedures, treatments, and protocols

Lead & Develop a High-Performing Team

• Supervise, coach, and provide ongoing feedback to staff
• Train new hires, volunteers, and interns
• Foster a collaborative, positive, and growth-focused work environment

Optimize Operations & Workflow

• Manage schedules, workflow, and staffing efficiency
• Troubleshoot issues and implement process improvements
• Partner with leadership to drive continuous improvement

Serve as a Communication Hub

• Communicate with staff, customers, and the community about animal care
• Provide guidance and triage for medical questions
• Help navigate sensitive topics with professionalism and empathy

Ensure Safety, Compliance & Quality

• Maintain clean, safe, and organized care environments
• Monitor and enforce safety and compliance standards
• Oversee inventory

What You Bring

• 2+ years of experience in a veterinary clinic or shelter
• Prior leadership or supervisory experience preferred
• Strong communication, coaching, and conflict resolution skills
• Ability to multitask and problem-solve in a fast-paced setting
• High attention to detail and strong organizational skills

Preferred

• Associate degree in Veterinary Technology
• Registered Veterinary Technician (RVT) license

What You'll Love About This Role

• Purpose-driven work that impacts animal lives every day
• Opportunity to lead, train, and shape a growing team
• Collaborative, mission-focused culture
• Variety in your day-no two days are the same

Work Environment & Requirements

• Ability to lift up to 40 lbs and be on your feet for extended periods
• Comfort working around animals, allergens, and cleaning chemicals
• Schedule includes four (4) ten-hour shifts, generally Mon, Tues, Fri, Sat
• May include occasional evenings, weekends and holidays as needed
• Fully on-site

Why Join Us?

You'll be part of a team committed to delivering compassionate, high-quality care while supporting each other and the community. If you're ready to take the next step in your veterinary career and lead with purpose‑we want to meet you.

Applications open until Monday, November 2, 2026 or until filled.

In addition to competitive salaries, we offer comprehensive benefits to our full‑time staff.

Benefits Include

• Health Insurance
• 401K with employer matching up to 4% of salary
• Dental and vision Plans
• Supplemental Group Life Insurance
• Short and long term disability Insurance
• Paid time off
• Holidays
• Direct Deposit
• Personal Pet Perks
• Wellness Programs
• Paid Sabbatical after 5 years of employment

The Humane Society of the Pikes Peak Region is a Public Service Loan Forgiveness qualified employer. To learn more about this program, go to https://studentaid.ed.gov/sa/.

The core values of the staff unite us and guide us to provide the best service to the animals in our care, our organization, and our community.

Core Values Statements-

• Compassion: We believe that animals matter. We are committed to treating animals and people with kindness, respect and compassion.
• Stewardship: We are accountable and transparent in our actions and in the use of our resources to build trust in those we serve.
• Integrity: We believe we can make the greatest impact by staying true to our mission, always doing what is best for the animals and people of our community, and by standing united in our decisions.
• Excellence: We are passionate about our mission, and strive for excellence through continual learning, innovation and the development of our board, staff and volunteers.
• Collaboration: We seek strategic partnerships and alliances to advance the welfare and protection of animals and people.
• Service: We exist to serve our communities and operate with this commitment to serve as front and center in all we do.

Salary: $25.00 - $28.00 per hour