Patient Care Specialist: Intake & Prep Pro

Humana Inc; Tennessee; On-site; USD 48,000 - 66,000; Full time

Job summary

Humana Inc. is seeking a Medical Assistant for CenterWell Senior Primary Care in Tennessee. This onsite role supports intake, rooming, and patient education to ensure smooth clinical flow while physicians focus on medical decisions.

Responsibilities include coordinating EMR tasks, verifying medications, and providing compassionate, patient-centered care. Candidates should have MA training or 3+ years experience and current BLS where required.

Qualifications

• Graduated from MA training program or has 3+ years experience (on-site clinical support)
• Current or in-progress BLS certification where required
• Right to work in the United States

Responsibilities

• Intake & clinical rooming including vitals, history, and basic screenings
• Inbox & worklist management in EMR to ensure same-day touch for tasks
• Education & loop-back to ensure patient understanding of next steps

Skills

Delivers patient-centered support

Accurately records patient care info

Clear communication

Teamwork across professional teams

Emotional intelligence

HIPAA compliance

Infection control

Computer literacy

Education

MA training program

Tools

EMR systems

Job description

Humana Inc. is seeking a Medical Assistant for CenterWell Senior Primary Care in Tennessee. This onsite role supports intake, rooming, and patient education to ensure smooth clinical flow while physicians focus on medical decisions.

Responsibilities include coordinating EMR tasks, verifying medications, and providing compassionate, patient-centered care. Candidates should have MA training or 3+ years experience and current BLS where required.