Patient Care Specialist Heart & Lung Clinic

10 John C. Lincoln Medical Center; Scottsdale (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Sign-on bonus up to $2,500

Job summary

HonorHealth is seeking a Patient Care Coordinator at our Heart Care-Heart and Lung Surgery team in Scottsdale. The role serves as the main contact for results, labs, radiology, and scheduling procedures, with a focus on accurate information and timely recommendations.

The ideal candidate will have a high school diploma or GED, MA training, and BLS certification; an Associate's degree is preferred. Sign-on bonuses may apply and travel to East Mesa is planned weekly.

Qualifications

• High School Diploma or GED is required.
• Completion of a MA training program is required.
• Associates degree is preferred.
• BLS certification is required.
• CMA certification is preferred.

Responsibilities

• Schedule, obtain insurance authorization for radiology and labs; provide patient with prep and procedure info.
• Review medications with patients and coordinate education on therapy and tests.
• Maintain records in patient charts and act as liaison between providers and offices.

Skills

Communication skills

Patient interaction

Education

High School Diploma or GED

MA training program certificate

Associates Degree Preferred

Basic Life Support (BLS) Certification Required

CMA Certification (CMA/CCMA/RMA)

Job description

Primary City/State:

Shea Medical Office Building - 10210 N 92nd St Scottsdale, AZ 85258

Category:

Healthcare Support

Shift:

Day

Department:

Heart Care-Heart and Lung Surgery

Location:

• The Heart & Lung Clinic is located at Scottsdale main office: 10210 N. 92nd Street Suite 300, Scottsdale AZ 85258.
• Includes travel to East Mesa office: 10238 E Hampton Ave #501, Mesa, AZ 85209, once a week.

Additional Details:

• We are offering an opportunity for a SIGN-ON BONUS of up to $2,500!
• The hours are Monday-Friday from 7:30 am to 4:30 pm.
• Incumbent must meet the Medical Assistant requirements.

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY

The Patient Care Coordinator is the main patient contact for results, ordering labs and radiology, monitoring treatments and scheduling procedures. This position requires close communication with the providers and giving accurate information and recommendations to patients in a timely manner.

ESSENTIAL FUNCTIONS

• Schedule, obtain insurance authorization and complete paperwork for radiology and lab procedures as necessary. Provide patient all applicable information regarding their procedure/visit. Receive test results and discuss abnormal results with provider and contact patient to review results. Schedule procedures and follow up visits including educating the patient regarding prep, risk and benefits, as applicable. Obtain cardiac clearance where applicable. Review all medications with patients. Ensure all consent, treatment and compliance contracts are signed and in place. Provide information and coordinate education of patients on therapy, procedures, tests and diagnosis. Obtains referral to other specialties as needed.
• Follow up with patient after procedure/visit to address any problems, concerns or questions regarding the procedure/visit and advise when they will be contacted with results. Communicate any medical problems and concerns to providers and respond back to the patient with provider recommendation. Address all patient contacts with medical needs and discuss with provider as necessary, carry out provider's recommendations and orders.
• Maintain records of patient procedures, conversations and other pertinent information in patient charts.
• Act as liaison between provider, pharmaceutical companies and other physicians/physicians offices as necessary for continued patient care.
• Other duties as assigned.

EDUCATION

• High School Diploma or GED Required
• Other / Certificate Completion of a MA training program Required
• Associates Degree Preferred

EXPERIENCE

• 1 year in a medical office Preferred
• 1 year experience in the specialty job posted/patient care and/or medical office Preferred

LICENSE AND CERTIFICATIONS

• Basic Life Support (BLS) - Certification Required
• Completion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 - Arizona Medical Board - R4-16-401 and R4-16-101) OR completes a United States Armed Forces medical services training program Required
• Certified Medical Assistant (CMA) - Certification Medical Assistant Certification (e.g., CMA, CCMA, RMA)
• HonorHealth will reimburse the cost of the successful completion of the certification exam. If you do not receive your certification within the assigned period, you will no longer meet the minimum qualification of the position and will be terminated Preferred

We're all in for your career.