Patient Care Specialist

Sentara Health Plans; Virginia Beach (VA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off and Sick Leave

Tuition Assistance – $5,250/year

Emergency Backup Care

Job summary

Sentara Health Plans is hiring a Flexi Patient Care Specialist based in Virginia Beach, VA. The role involves providing non-clinical support and exceptional patient experiences by performing various administrative tasks within a physician's office.

The ideal candidate will have at least 3 years of customer service experience and 1 year in health insurance or medical records. Benefits include medical, dental, vision plans, and opportunities for tuition assistance.

Qualifications

• 3 years of customer service experience required.
• 1 year experience with health insurance plans or medical records data.

Responsibilities

• Provide non-clinical support within a physician's office.
• Answer phones and schedule appointments.
• Ensure an excellent patient experience through administrative tasks.

Skills

Customer Service

Medical Terminology

Scheduling

Education

HS Diploma or Associate Level degree

Job description

## Patient Care SpecialistApplyremote type: On-Sitelocations: Virginia Beach, VAtime type: Flexible timeposted on: Posted Todayjob requisition id: JR-91135**City/State**Virginia Beach, VA**Work Shift**Rotating**Overview:**Sentara Urgent Care Red Mill is now hiring a **Flexi Patient Care Specialist** based in Virginia Beach, VA!**Schedule:** Clinic hours - 8:00a.m. - 8:00p.m. Monday-Friday. Saturday and Sunday, 8am-4pm. Scheduled hours and shifts may vary based on business need and candidates' availability.OverviewAs a **Patient Care Specialist** with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.Education* HS Diploma* Associate Level degree or higher in lieu of the required experience will be consideredExperience* 3 years Customer Service experience *required** 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers *required*Keywords: Patient Care Representative, Talroo-Allied Health, Medical Office**Benefits: Caring For Your Family and Your Career****•** Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000• Reimbursement for certifications and free access to complete CEUs and professional development•Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.**Sentara Health is an equal opportunity employer** and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.