Patient Care Representative, Radiology Admin

VHC Health; Arlington (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

VHC Health in Arlington, VA seeks a Patient Care Representative, Radiology Admin to greet and register patients, schedule exams, and coordinate insurance verification. You will handle calls, route messages, and contribute to accurate charting for all Imaging modalities using Epic.

The role requires a high school diploma (college degree preferred) with 1 year of office/clerical and 1 year healthcare experience; Epic knowledge is a plus.

Qualifications

• High School diploma required; college degree preferred.
• 1 year office/clerical experience required.
• 1 year healthcare field experience required.
• Working knowledge of Epic is a plus.

Responsibilities

• Greet, schedule, register patients in a friendly, courteous, professional manner.
• Answer and route telephone calls and messages.
• Coordinate insurance verifications and pre-authorizations.
• Maintain medical records and prepare charts for Medical Imaging modalities.

Skills

Communication skills

Customer service

Phone etiquette

Education

High School Diploma or Equivalent

College Degree Preferred

Tools

Epic

Job description

Position Title

Patient Care Representative, Radiology Admin

Job Description

Purpose & Scope:

Greets, schedules, meets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and pre-authorizations. Maintains medical records and prepares charts/paperwork for all Medical Imaging modalities. Accurately registers and effectively places orders for all Medical Imaging modalities. Has working knowledge of Epic. Monitors waiting area and communicates with clinical staff of patient readiness. Provides assistance as needed to physicians, Department Managers, and clinical staff.

Education:

High School Diploma or Equivalent Required

College Degree Preferred

Experience:

1 Year Office/Clerical Required

1 Year Healthcare Field Required

Certification/Licensure:

None Required

Additional Job Description

At VHC Health, every role contributes to exceptional care, better outcomes, and stronger communities.In addition to your base compensation, VHC Health offers a comprehensive benefits package, including medical, dental, and vision coverage (subject to eligibility requirements), as well asadditionalwellness and retirement benefits designed to support our employees and their families.VHC Health is committed to wage transparency andequitablepay practices. The compensation offered for this position—whether expressed as an annual salary or hourly rate isdeterminedbased on a variety of legitimate, non-discriminatory factors. These factors include, but are not limited to, a candidate’s qualifications, relevant training and experience, skill level, shift differentials (where applicable), internal equity, and current market conditions.The posted hiring range reflects the range VHC Health, in good faith, believes isappropriate forthis role at the time of posting. This range may be adjusted in the future based on business needs or market changes. Noportionof compensation is considered earned until it is vested and determinedin accordance withthe terms of applicable policies and benefit plans. The availability and amount of any bonuses, incentives, or other benefits are subject to the terms of those plans and may bemodifiedat the sole discretion of VHC Health,in accordance withapplicable law.VHC Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.VHC Health maintains a drug-free workplace. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited at all VHC Health locations.