Patient Care Monitor Technician

MyMichigan Health; Saginaw (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

MyMichigan Health seeks a dedicated patient care technician to provide continuous observation of assigned patients, verbally redirect at-risk behaviors, and alert floor staff. The role includes communicating safety concerns, participating in collaborative safety actions, and supporting colleagues to ensure a secure care environment.

Knowledge of medical terminology and standard computer skills are required; certifications and ongoing education are emphasized to maintain patient safety standards

Qualifications

• Must have reading, writing, math and computer skills.
• Interpersonal skills to communicate with individuals and groups.
• Knowledge of medical terminology.

Responsibilities

• Maintains continuous visual observation of patients and alerts staff to safety issues.
• Responds to patient questions within scope of practice and directs other questions to staff.
• Participates in shift reports and reviews pertinent patient information and behaviors.

Skills

Observation

Patient safety

Communication

Teamwork

Education

High School Diploma

Tools

Microsoft Windows

Job description

Summary

This position will provide continuous observation and surveillance of assigned patients and alert floor staff of any behaviors requiring intervention.

This position will provide continuous observation and surveillance of assigned patients and alert floor staff of any behaviors requiring intervention.

Responsibilities

• (50%)* Maintains visual observation of patient(s) at all times. Verbally redirects patient(s) from engaging in any at risk behaviors. If this is not successful, incumbents will summon floor staff to assist. Provides floor staff with information in a timely fashion regarding patient safety issues, particularly when patient appears to pose a threat to themselves or others. Participates in the collaborative identification and reporting of patient safety issues in accordance with policies and procedures. Collaborates with coworkers to create a safe environment for patients. Seeks assistance with removal of any potential safety hazard from room and reports findings to appropriate staff members. The two-person team alternates video monitoring with on the unit patient rounding to validate remote monitoring safety measures in person. The rounder additionally eliminates adverse events and allows the until staff to feel supported in the care of a virtually monitored patient. Supplemental rounding will be performed with intentions to decrease events specifically with high falls risk patients.
• (30%)* Answers patient questions within scope of practice and directs other questions to appropriate floor staff.
• (20%)* Participates in shift report with oncoming staff. Reviews pertinent patient information and behaviors.

Other Duties And Responsibilities

• Maintains patient dignity and privacy. Provides excellent customer service: Demonstrates professionalism and courtesy at all times.
• Supports the mission, goals, policies and standards of nursing.
• Medical Center and unit policies and work rules are recognized, supported and implemented.

Certifications and Licensures

• Credential: BLS: Basic Life Support
• Equivalent Experience: Within 3 months of hire or transfer
• Qualification Source: AHA
• Essential: true
• Credential: TEAM ADVANCED: Techniques for Effective Aggression Mgt
• Equivalent Experience: Within 6 months of hire or transfer (Employees who are in this position on or before 8/1/2024 will have 24 months to complete this certification)
• Essential: true
• Credential: PCT: MMH PCT/CNA/EMT/LPN Certification
• Equivalent Experience: Must hold an internal MyMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan. Effective 11/22/2019, we can also accept a Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc. *For current PCTs with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MyMichigan Health Patient Care Technician certification will be offered*
• Qualification Source:
• Essential: true

Experience, Training And Skills

Knowledge of reading, writing, math, and computer skills. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.

MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Knowledge of medical terminology.

Physical/Mental Requirements And Typical Working Conditions

Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movement on a regular to frequent basis.

Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs.

Equivalent Experience And Other Comments (Education)

Education: HIGH

Essential: true

Other Comments

Other Comments

• Credential: BLS: Basic Life Support
• Equivalent Experience: Within 3 months of hire or transfer
• Qualification Source: AHA
• Essential: true
• Credential: TEAM ADVANCED: Techniques for Effective Aggression Mgt
• Equivalent Experience: Within 6 months of hire or transfer (Employees who are in this position on or before 8/1/2024 will have 24 months to complete this certification)
• Essential: true
• Credential: PCT: MMH PCT/CNA/EMT/LPN Certification
• Equivalent Experience: Must hold an internal MyMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan. Effective 11/22/2019, we can also accept a Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc. *For current PCTs with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MyMichigan Health Patient Care Technician certification will be offered*
• Qualification Source:
• Essential: true