Patient Care Manager Assistant/UKHC

UK HealthCare; Lexington (KY); On-site; USD 85,000 - 110,000; Full time

Job summary

UK HealthCare in Lexington, KY seeks an Assistant Patient Care Manager to supervise the EMS and Transports team, with a mix of clinical shifts and administrative duties. The APCM will lead scheduling, payroll, and staff competency efforts while guiding day-to-day operations and performance within the department.

The role focuses on operational and clinical leadership for specialty care transport nursing, coordinating with EMS, medical, and dispatch leadership to ensure safe, efficient transport

Responsibilities

• Provide supervision, coaching, mentoring, and growth opportunities to nursing staff
• Oversee scheduling, payroll management, and staff competencies
• Evaluate nursing staff performance and day-to-day operations of the department
• Provide operational and clinical leadership for the transport nursing team
• Ensure staffing, competency, quality improvement, and operational readiness
• Collaborate with EMS, nursing, medical, and dispatch leadership to support staff and transport operations

Job description

The Assistant Patient Care Manager supports the Manager for EMS and Transports and provides direct supervision to the transport nurses, both adult and pediatric/ neonatal. This is a “working supervisor” position and up to 50% of the hours will be clinical shifts. Dotted line reporting relationship to the Director of Emergency Services for nursing practice, reports directly to the Manager for EMS and Transport Operations. The Assistant Patient Care Manager will provide supervision, coaching, mentoring, and opportunities for growth to nursing staff and assist in the day-to-day operations of the department. The Assistant Patient Care Manager is responsible for scheduling, payroll management, monitoring of staff competencies, and evaluation of nursing staff performance.

The Assistant Patient Care Manager (APCM) provides operational and clinical leadership for the UK HealthCare Specialty Care Transport nursing team while maintaining an active clinical role as a transport nurse on specialty care ambulances. This position supports the safe and efficient transport of critically ill and medically complex patients while assisting with staffing, scheduling, competency, performance, quality improvement, and operational readiness. The APCM works closely with EMS, nursing, medical, and dispatch leadership to support staff, improve transport operations, and maintain high standards for patient care, safety, and regulatory compliance.