Patient Care Front Desk & Scheduling Specialist

ARC Physical Therapy; Kansas City (MO); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Dental benefits

401k

Paid time off

Professional development

New graduate mentoring

Continuing education

Employee discounts

Employee Assistance Program (EAP)

Job summary

ARC Physical Therapy+ in Kansas City is seeking a Medical Receptionist to ensure the smooth and efficient flow of patients and to serve as the primary non-clinical contact for all patient services.

You will greet patients, coordinate check-in/out, manage phones and scheduling, perform data entry, maintain charts and records, and assist with payments and clerical duties with a friendly, detail-oriented approach.

Qualifications

• High school graduate or equivalent.
• 1+ years of medical front office experience preferred.
• Excellent telephone and customer service skills.
• Proficiency in Word and Excel; experience with medical software preferred.
• Availability and flexibility with work hours.
• Strong attention to detail and time management skills.
• Ability to work as part of a team and demonstrate a positive, energetic attitude.

Responsibilities

• Greet patients and provide exceptional customer service.
• Coordinate patient care from initial check-in to treatment and check-out.
• Answer phones and manage electronic scheduling.
• Perform data entry and verify personal/financial information.
• Maintain patient charts and electronic medical records.
• Collect, post, and deposit patient payments.
• Fax, file, and complete any other administrative duties as needed.

Skills

Customer service

Medical front office

Telephone skills

Microsoft Word

Microsoft Excel

Time management

Teamwork

Attention to detail

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

ARC Physical Therapy+ in Kansas City is seeking a Medical Receptionist to ensure the smooth and efficient flow of patients and to serve as the primary non-clinical contact for all patient services.

You will greet patients, coordinate check-in/out, manage phones and scheduling, perform data entry, maintain charts and records, and assist with payments and clerical duties with a friendly, detail-oriented approach.