Patient Care Coordinator - Primary Care

Providence Swedish Medical Center; Edmonds (WA); On-site; USD 35,000 - 54,000; Full time

Benefits offered by this job

Healthcare benefits

Retirement plan (401(k) with company匹配

Paid time off

Job summary

Providence Swedish Medical Center in Edmonds, WA is seeking a Patient Access professional to coordinate care under a physician's direction, ensuring smooth entry into and through clinic services.

You will advocate for patients, protect confidentiality, and help navigate EMR systems; the role emphasizes high-quality customer service in a fast-paced environment.

Qualifications

• 1 year experience in medical/healthcare setting or two years in a customer service role.
• Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.

Responsibilities

• Coordinate seamless care delivery under physician direction.
• Advocate for patient access to health care during entry into and through clinic services.
• Protect patient privacy and handle confidential information with discretion.

Skills

Customer service

Healthcare experience

Privacy & confidentiality

Tools

EMR

Job description

Description

Works under the general direction of a physician or his/her designee, utilizing communication and management skills to coordinate seamless care delivery for patients in a surgical or non-surgical setting. Will act as a patient advocate to assure the patient's access to health care during their entry into and through the services of the clinic.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year experience in medical/healthcare setting or two years in a customer service role.
• Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.

Preferred Qualifications:

• Electronic Medical Records (EMR) experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Requsition ID: 438565
Company: Swedish Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Multiple shifts available
Career Track: Admin Support
Department: 3908 PRIMARY CARE WA EDMONDS
Address: WA Edmonds 7320 216th Ave W
Work Location: Swedish Edmonds 7320 216th
Workplace Type: On-site
Pay Range: $25.73 - $39.36
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.