Patient Care Coordinator (Outpatient), Full-time, Day shift

Adventist Health; California; On-site; USD 34,000 - 41,000; Full time

Job summary

Adventist Health Twin Cities in Templeton, CA, seeks a Front Desk/Admitting Clerk to coordinate admitting and clerical duties for the department, ensuring smooth patient flow in an outpatient setting.

The role requires greeting patients, answering phones, processing orders, and collecting billing and demographic information, with strong attention to accuracy and customer service. Day shift; full-time with benefits.

Qualifications

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred

Responsibilities

• Greet, receive and escort patients/visitors and manage arrival communications.
• Answer multiple phone lines and intercom; assist with patient inquiries and requests.
• Process physicians' orders and admit/discharge daily patients; create and maintain charts.
• Schedule patient appointments and obtain billing and demographic information.
• Maintain waiting rooms and department records; assist with meetings and special projects.

Skills

Communication skills

Phone handling

Data entry

Scheduling

Education

High School / GED

Associate’s/Technical Degree (preferred)

Job description

Located in Templeton amongst the oak trees, Adventist Health Twin Cities has been serving northern San Luis Obispo County since 1977. Comprised of a 122-bed acute care facility, our team provides exceptional care in emergency medicine, orthopedics, obstetrics, digestive disorders, wound care, and various medical, surgical and outpatient services. Locals enjoy weekly farmers markets in downtown Templeton, farm-to-fork dining, beautiful landscapes for hiking and biking, and beach days just fifteen minutes away at Cambria and Morro Bay.

Job Summary

Coordinates a variety of admitting and clerical duties to facilitate the efficient processing and scheduling of patients for the department. Provides communication with patients and visitors that promotes a high level of overall satisfaction and quality of care. Performs duties in an outpatient location.

Job Requirements

Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred

Essential Functions

• Greets, receives and escorts patients/visitors, and notifies necessary personnel of their arrival. Answers multiple phone lines and intercom, and communicates appropriately. Gives appropriate attention to complaints/requests as needed. Receives, interprets, verifies and processes physicians' orders. Admits/discharges daily patients and creates charts. Provides clerical support for departmental meetings, projects and activities as needed.
• Completes and forwards all required information, charts, records, documents as requested. Requests previous patient records from medical records as needed. Maintains department records, reports, statistics. Orders and maintains an adequate inventory of all office supplies and equipment. Identifies current status of patient's insurance, as well as range of benefits. Identifies and collects co-payments and limits of services for all patients.
• Provides appropriate forms to billing and other departments. Assists with maintenance of hospital forms. Performs various confidential clerical duties including, but not limited to data entry, obtaining patient's signature for needed documents and/or consents forms, filing and answering phones. Helps schedule patient appointments. Obtains all necessary billing, insurance and other demographic information.
• Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation. Obtains all necessary billing, insurance and other demographic information. Assists in scheduling appointments and making reservations for departmental needs such as classes, programs and in-services.
• Keeps waiting rooms neat, clean and organized. Communicates with those waiting. Monitors panels for alarms and reports to appropriate department. Provides coverage and/or assistance when necessary to maintain quality standards of the department. Compiles information for reports, manuals, handouts and meetings as needed. Provides clerical support for department meetings and departmental activities. Assists with research and provides administrative support to special projects.
• Performs other job-related duties as assigned.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

JOB INFO

Job Identification : 71928

Job Category : Coordinator

Posting Date : 2026-10-09T16:44:12+00:00

Job Shift : Day Shift

Locations :

CA, United States

Assignment Category : Full-time regular

Pay Range : The estimated base pay for this position is $25.00 to $29.85. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.

Hiring Department : Atascadero

Shift Length : 8 Hours