Patient Care Coordinator - Neurosurgery

Providence Swedish Medical Center; Seattle, Northern (WA, KY); Hybrid; USD 37,195,000 - 56,344,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Dental insurance

Vision insurance

Job summary

Providence Swedish Medical Center is seeking a Patient Care Coordinator to perform receptionist and clerical duties, assist with scheduling, obtain documentation, support prior authorizations, and coordinate patient care to ensure continuity of care.

Join Providence to work in a team‑oriented culture focused on patient‑centered care, with a comprehensive benefits package and opportunities for professional growth within the Providence family.

Qualifications

• 1 year of medical office or related healthcare experience OR 6 months experience as a Providence employee in an Associate PCC position.
• Preferred qualifications include coordinating patient care within specialties such as Neurosurgery, Orthopedics, Spine, or other surgical areas.
• Proficiency with Epic for scheduling, referrals, authorizations, and clinical documentation.
• Experience in a fast-paced, high-volume clinic coordinating care for multiple providers and complex patient needs.
• Strong analytical and communication skills with a customer-service focus.

Responsibilities

• Schedule patients and obtain necessary documentation.
• Support prior authorizations and facilitate referral processes.
• Coordinate aspects of patient care to ensure continuity of care.
• Perform receptionist and clerical duties in a manner aligned with the organization’s mission and values.

Skills

Scheduling

Documentation

Prior Authorizations

Teamwork

Customer Service

Tools

Epic

Job description

Description

The Patient Care Coordinator provides various receptionist and skilled clerical duties to support the department. This position may be responsible for scheduling patients, obtaining necessary documentation, supporting prior authorizations, and coordinating aspects of patient care to ensure continuity of care. A PCC will perform all duties a manner which promotes team concept and reflects the mission and values of the entity.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Preferred Qualifications:

• Demonstrated experience coordinating patient care within a specialty practice, such as Neurosurgery, Orthopedics, Spine, or other surgical specialties.
• Experience managing insurance authorizations and facilitating referral processes.
• Proficient in Epic with experience supporting scheduling, referrals, authorizations, and clinical documentation.
• Experience working in a fast-paced, high-volume clinic environment while supporting multiple providers and complex patient needs.
• Strong analytical, problem-solving, communication, and customer service abilities.

Required Qualifications:

• 1 year of medical office or related healthcare experience OR 6 months experience as a Providence employee in an Associate PCC position.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100‑year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Whether through physician clinics, education, research and innovation or other outreach, we’re dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.

Requsition ID: 462136

Company: Swedish Jobs

Job Category: Patient Access

Job Function: Revenue Cycle

Job Schedule: Full time

Job Shift: Day

Career Track: Admin Support

Department: 3908 NEUROSURGERY WA 2

Address: WA Seattle 550 17th Ave

Work Location: Swedish Cherry Hill 550 17th-Seattle

Workplace Type: On-site

Pay Range: $25.73 - $39.36

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.