Patient Care Coordinator & Front Desk Specialist

Nuvia Dental Implant Center; Reading (MA); On-site; USD 28,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401k with match

Paid training

Paid time off

Bereavement leave

Parental leave

Employee assistance program

Job summary

Nuvia Dental Implant Center is expanding and seeking enthusiastic Care Coordinators to join our growing team. We are a leader in dental implant services known for exceptional patient care and innovative solutions.

As a Care Coordinator you will greet patients, manage appointments, handle billing and administrative tasks, and actively gather patient reviews to help future patients find Nuvia. Competitive base pay plus monthly and quarterly bonuses totaling up to about $32k extra per year.

Qualifications

• Excellent interpersonal and communication skills.
• Empathy and a patient-focused approach are essential.
• Ability to work well in a team.
• Sales orientation with a focus on patient conversion.
• Proven results-driven and adaptable to a fast-growing environment.
• Experience in customer service or healthcare settings preferred.

Responsibilities

• Greet and welcome patients and manage scheduling.
• Handle billing and payment processing.
• Provide general administrative support and collect patient feedback.
• Attend daily huddles and collaborate with clinicians and sales staff.
• Cultivate strong patient relationships and ensure a seamless office experience.
• Assist with appointments and maintain patient flow.

Skills

Strong interpersonal skills

Warm and empathetic

Team oriented

Sales-oriented

Results-Focused

Adaptable

Job description

Nuvia Dental Implant Center is expanding and seeking enthusiastic Care Coordinators to join our growing team. We are a leader in dental implant services known for exceptional patient care and innovative solutions.

As a Care Coordinator you will greet patients, manage appointments, handle billing and administrative tasks, and actively gather patient reviews to help future patients find Nuvia. Competitive base pay plus monthly and quarterly bonuses totaling up to about $32k extra per year.