Patient Care Coordinator/Front Desk

Eye Specialists of Mid Florida; Winter Haven (FL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

401(k)

401(k) Matching

Health Insurance

Disability Insurance

Vision Benefits & Discounted Services

Employee Assistance Program

Life Insurance

Opportunities for Advancement

Paid Time Off

Paid Training

Professional Development Assistance

Referral Program

Job summary

Eye Specialists of Mid-Florida, P.A. in Winter Haven, FL, seeks a Patient Care Coordinator/Front Desk to deliver friendly administrative support, greet patients, schedule appointments, collect information and payments, and maintain accurate records.

The role requires medical office experience, familiarity with EMR systems, strong communication, and the ability to multitask in a fast-paced environment; on-site duties include ensuring a clean reception area and coordinating referrals.

Qualifications

• Experience in a medical or dental office setting.
• Familiarity with medical terminology and procedures.
• Proficient in using office software and electronic medical records systems.
• Excellent communication skills, both verbal and written.
• Strong attention to detail and ability to multitask in a fast-paced environment.

Responsibilities

• Greet and check-in patients upon arrival at the medical office.
• Schedule and confirm patient appointments, both in-person and over the phone.
• Collect and update patient information, including medical history and insurance details and will also collect payments for services.
• Assist with medical administrative tasks, such as filing, data entry, and record keeping.
• Coordinate referrals to other healthcare providers as necessary.
• Answer patient inquiries and provide information about services offered.
• Ensure a clean and organized reception area.
• Assumes other duties as assigned.

Skills

Medical experience

Medical terminology

EMR systems

Communication skills

Multitasking

Tools

Office software

EMR software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Patient Care Coordinator/Front Desk

QSZ - WH - Receptionist/Clerical Regular - Hourly Full-Time Clerical Winter Haven, FL, US

POSITION SUMMARY

As a Patient Care Coordinator, you will play a vital role in providing administrative support to ensure smooth operations within the medical office. Your attention to detail and excellent communication skills will contribute to delivering exceptional patient care.

Please note that this job description is not exhaustive, and additional duties may be assigned as needed.

MINIMUM QUALIFICATIONS

• Previous experience in a medical or dental office setting preferred


• Familiarity with medical terminology and procedures


• Proficient in using office software and electronic medical records systems


• Excellent communication skills, both verbal and written


• Strong attention to detail and ability to multitask in a fast-paced environment

DUTIES AND RESPONSIBILITIES

• Greet and check-in patients upon arrival at the medical office


• Schedule and confirm patient appointments, both in-person and over the phone


• Collect and update patient information, including medical history and insurance details and will also collect payments for services


• Assist with medical administrative tasks, such as filing, data entry, and record keeping


• Coordinate referrals to other healthcare providers as necessary


• Answer patient inquiries and provide information about services offered


• Ensure a clean and organized reception area


• Assumes other duties as assigned

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

• The majority of the time on-the-job is spent walking, sitting, using hands to hold and move items, reaching with hands and arms, talking, hearing, stooping, crouching and bending


• At times the job may require weight to be lifted up to 50 pounds


• The job requires the following types of vision: close, distance, peripheral and depth perception


• Typical noise level for the work environment of this job is moderate (i.e. business office with computers and printers, light traffic)


• Work in an office environment and sustain posture in a seated position for moderate periods of time


• Must be able to communicate clearly in person and over the telephone


• Hearing must be adequate to perform job duties in person and over the telephone


• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

JOB TYPE

• Full-time


• 40 hours per week

WORK LOCATION

SUPERVISORY RESPONSIBILITIES

None

BENEFITS

• 401(k)


• 401(k) Matching


• AD&D Insurance


• Health Insurance


• Disability Insurance


• Vision Benefits & Discounted Services


• Employee Assistance Program


• Life Insurance


• Opportunities for Advancement


• Paid Time Off


• Paid Training


• Professional Development Assistance


• Referral Program

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Eye Specialists of Mid-Florida P.A. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are a drug and tobacco-free workplace.