Patient Care Coordinator

Alliance Health System; Washington Heights (NJ); On-site; USD 45,000 - 55,000; Full time

Job summary

Alliance Orthopedics is seeking a Patient Care Coordinator to act as a liaison between providers and patients, monitoring treatment plans, and connecting patients with healthcare services. You will work to ensure smooth coordination of care across the practice and its nine New Jersey clinics.

The role requires knowledge of healthcare practices, the ability to delegate scheduling tasks, and a commitment to excellent patient service.

Qualifications

• BA/BS in Healthcare Administration or related field.
• Strong verbal and written communication skills.
• Analytical thinking and problem-solving abilities.
• Customer service oriented with compassion.

Responsibilities

• Build rapport with patients and providers to coordinate care.
• Hold weekly meetings with providers to review active patient lists and implement changes to accelerate care.
• Ensure patient compliance by reviewing daily schedules and coordinating with schedulers.
• Coordinate patient imaging and MD appointments with the medical team.
• Provide knowledge of Alliance Ortho services and scheduling responsibilities.

Skills

Communication

Analytical thinking

Customer service

Compassion and empathy

Education

BA/BS in Healthcare Administration

Job description

Patient Care Coordinator

Department: Enabling Function

Employment Type: Full Time

Location: East Brunswick

Compensation: $45,000 - $55,000 / year

Description

Patient Care Coordinator

Location: East Brunswick, NJ

Entity: Alliance Orthopedics

Reports To: Senior Operations Manager

Alliance Orthopedics is currently looking to add to our mix of talented professionals! This is a great opportunity to join a dynamic, fast-growing company committed to making the world a healthier place for all.

We are currently seeking a Patient Care Coordinator to act as a liaison between our provider and patients to monitor treatment plans, connect patients with healthcare providers, and evaluate their progress. To be successful in this role, the Patient Care Coordinator must be responsible for consulting with patients and working with providers to coordinate interventions.

The ideal candidate must be knowledgeable about healthcare practices and have the ability to delegate scheduling tasks and assure execution.

Summary of Responsibilities

• Build rapport and establish trust with the patients, providers and Scheduler(s)
• Conduct weekly meetings with assigned provider(s) to discuss active patient list; assure changes/modifications are implemented to accelerate care and get better outcomes
• Assure patient compliance by reviewing the daily schedule ongoing; delegate changes/modifications to the Scheduler(s); follow- up to assure completion
• Carryout coordination for patient imaging as required
• Collaborate with Medical Team for MD appointments as required
• Provide advanced knowledge of Alliance Ortho services and technology
• Complete mastery of role and responsibilities of a Scheduler

Requirements:

• BA/BS in Healthcare Administration, or related field
• Previous experience in a similar practice: Sports Medicine, Chiropractic, Physical Therapy, Pain Management, Orthopedic/Spine Surgeon (preferred)

Additional skills/abilities:

• Great verbal and written communication skills
• Strong analytical thinking and ability to be solutions-oriented
• Excellent customer service skills
• Compassion and empathy

Alliance Orthopedics is the region's most dynamic multidisciplinary orthopedic practice with nine clinic locations across New Jersey.

• Bloomfield
• Fair Lawn
• Union
• Randolph
• East Brunswick
• Middletown
• Freehold
• Old Bridge
• Toms River

Job Type:

• Full-time, on-site
• One location
• Exempt

Background Check Requirement: Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law.

Summary of Responsibilities

• Build rapport and establish trust with the patients, providers and Scheduler(s)
• Conduct weekly meetings with assigned provider(s) to discuss active patient list; assure changes/modifications are implemented to accelerate care and get better outcomes
• Assure patient compliance by reviewing the daily schedule ongoing; delegate changes/modifications to the Scheduler(s); follow- up to assure completion
• Carryout coordination for patient imaging as required
• Collaborate with Medical Team for MD appointments as required
• Provide advanced knowledge of Alliance Ortho services and technology
• Complete mastery of role and responsibilities of a Scheduler

Requirements:

• BA/BS in Healthcare Administration, or related field
• Previous experience in a similar practice: Sports Medicine, Chiropractic, Physical Therapy, Pain Management, Orthopedic/Spine Surgeon (preferred)

Additional skills/abilities:

• Great verbal and written communication skills
• Strong analytical thinking and ability to be solutions-oriented
• Excellent customer service skills
• Compassion and empathy

Alliance Orthopedics is the region's most dynamic multidisciplinary orthopedic practice with nine clinic locations across New Jersey.

• Bloomfield
• Fair Lawn
• Union
• Randolph
• East Brunswick
• Middletown
• Freehold
• Old Bridge
• Toms River

Job Type:

• Full-time, on-site
• One location
• Exempt

Background Check Requirement: Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law.