Patient Care Coordinator

Celebration Health & Wellness; Florida; Sur place; USD 35 000 - 50 000; Plein temps

Avantages offerts par ce poste

Paid vacation time

Health and dental insurance

401(k) retirement plan

Employee Assistance Program (EAP)

Résumé du poste

Celebration Health & Wellness in Winter Garden is hiring a Patient Care Coordinator / Medical Assistant for their Pediatrics team. This full-time role involves scheduling, coordinating patient care, and providing Medical Assistant support when necessary. Candidates should have a High School Diploma or equivalent, be certified as a Medical Assistant, and possess strong interpersonal skills. A competitive benefits package is offered, including health insurance and a retirement plan.

Qualifications

• Must have excellent customer service and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Working knowledge of medical terminology is required.

Responsabilités

• Schedule patient appointments and coordinate follow-up visits.
• Maintain accurate documentation of patient interactions in EMR.
• Obtain and document patient vitals and administer immunizations.

Connaissances

Excellent customer service

Strong attention to detail

Ability to communicate clearly

Organizational skills

Formation

High School Diploma or Associate Degree in Medical Assisting

Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)

CPR Certification

Outils

Electronic Medical Record (EMR) systems

Description du poste

Overview

Patient Care Coordinator / Medical Assistant – Pediatrics
Celebration Health & Wellness in Winter Garden is seeking a compassionate, detail-oriented Patient Care Coordinator / Medical Assistant to join our Pediatrics team.

About Us

Celebration Health & Wellness is a high-volume, multi-provider private practice dedicated to Women’s and Children’s Health. Our experienced team brings more than 25 years of collective expertise in the medical field and is committed to delivering exceptional, patient-centered care in a supportive and collaborative environment.

Job Summary

The Patient Care Coordinator plays a vital role in supporting our pediatric patients and providers by delivering high-quality clinical coordination and administrative support. This position requires strong communication, organization, and critical thinking skills in a fast-paced pediatric environment.

This position collaborates closely with a Patient Care Coordinator partner located at another clinic site. Strong communication skills and the ability to build and maintain professional working relationships across locations are essential to ensure continuity of care and consistent workflows.

This role primarily focuses on care coordination responsibilities and will provide Medical Assistant support within the practice when operational needs arise to support clinic operations and patient care.

Job Responsibilities

• Care Coordination & Front Office Support
  • Schedule patient appointments and coordinate follow-up visits
  • Answer, triage, and document incoming patient phone calls
  • Monitor and respond to incoming patient portal messages
  • Follow up with all after-hours calls and provider recommendations
  • Maintain accurate documentation of patient interactions in the Electronic Medical Record (EMR)
  • Collaborate with providers and clinical staff to support patient continuity of care
• Patient Interaction & Documentation
  • Communicate clearly and compassionately with patients and families regarding care plans, follow-up instructions, and appointment scheduling
  • Obtain and document patient information, symptoms, and clinical details in the EMR
  • Provide patient education and guidance within the scope of practice
  • Maintain professional communication with providers and team members to ensure timely coordination of care
• Medical Assistant Support Responsibilities – when operational needs arise, provide direct clinical support to the care team at assigned clinic locations or other practice locations within the organization, including:
  • Obtain and document patient vitals including height, weight, blood pressure, pulse oximetry, and temperature
  • Administer immunizations and injections in accordance with provider orders and clinical protocols
  • Assist providers with in-office procedures
  • Perform common pediatric screenings and clinical tests
  • Prepare patient treatment rooms prior to appointments and ensure rooms are cleaned, stocked, and sanitized
  • Escort patients to exam rooms and prepare them for examination
  • Prepare and administer medications as directed by the physician

Basic Qualifications & Interests (BQIs)

• High School Diploma or completion of an Associate Degree Medical Assisting program
• Certified or Registered Medical Assistant (CMA/RMA)
• CPR Certification (American Heart Association or American Red Cross)
• Excellent customer service and interpersonal skills
• Strong attention to detail and organizational skills
• Ability to communicate clearly both verbally and in writing
• Ability to work effectively in a fast-paced, team-oriented environment
• Working knowledge of medical terminology
• Ability to collaborate effectively across multiple locations and adapt to changing priorities to support clinic operations.

Preferred Qualifications & Interests (PQIs)

• Bilingual in English and Spanish
• 2–5 years of previous pediatric clinical experience
• Prior experience in customer service (2+ years preferred)
• Strong computer skills and familiarity with EMR systems
• Previous medical office experience is preferred but not required for the right candidate

Benefits

We offer a competitive and generous benefits package, including:

• Paid vacation time
• Health and dental insurance
• 401(k) retirement plan
• Employee Assistance Program (EAP)
• Additional benefits available

Job Details

• Position Type: Full-time
• Schedule: Monday–Friday, 8-hour shifts

We look forward to hearing from you and welcoming a dedicated Patient Care Coordinator to our Pediatrics team!