Patient Care Coordinator

specialty1; Radford (VA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical & Dental insurance

Vision coverage

Life Insurance

Disability insurance

Pet insurance

401(k) plan

HSA/FSA

Identity Protection

Legal Services

Hospital coverage

Paid Time Off

Job summary

NRV Oral & Maxillofacial Surgery in Radford, VA is seeking a Patient Care Coordinator to join our busy specialty practice. This role also supports our Blacksburg location as needed and requires strong communication and organizational skills to greet patients and manage front desk activities.

Responsibilities include welcoming patients, maintaining accurate records, handling calls and emails, keeping the front desk tidy, and coordinating other office tasks. Travel to Blacksburg may be required.

Qualifications

• High school diploma required.
• Dental or medical experience preferred but not required.
• Ability to sit/stand for extended periods.

Responsibilities

• Welcoming patients to the dental office.
• Maintaining accurate patient records.
• Answering all incoming calls and redirecting them or keeping messages.
• Check, sort and forward emails.
• Keep updated records and files.
• Keep front desk tidy and presentable with all necessary materials.
• Able to travel to Blacksburg office as needed.
• Assist with other office responsibilities as needed.

Skills

Communication skills

Customer service

Organizational skills

Multitasking

Problem solving

People skills

Education

High school diploma

Tools

Office equipment

Job description

Our office, NRV Oral & Maxillofacial Surgery - Radford, is seeking a Patient Care Coordinator to join our busy specialty practice. This position also supports our Blacksburg location as requested.

Your Responsibilities

• Welcoming patients to the dental office
• Maintaining accurate patient records
• Answering all incoming calls and redirecting them or keeping messages
• Check, sort and forward emails
• Keep updates records and files
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
• Able to travel to Blacksburg office as needed

As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.

Your Background

• Pay based on experience
• Dental or medical experience preferred but not required
• Familiarity with office machines (e.g. fax, printer etc.)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• A high school diploma
• Desires to help your patients
• Must be able to sit and stand for extended periods of time.
• Must be able to operate standard office equipment
• Must be able to assist patients safely in and out of chairs or treatment areas
• Must be able to maintain clinical positioning for extended periods
• Must be able to work around medical equipment and instruments
• Must be able to adhere to OSHA and infection control standards
• Must be able to perform repetitive hand and wrist movements
• Must be able to respond quickly in emergency situations

If this sounds like you, you will fit right in with the team!

Why You Should Join Our Team

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.

Your Benefits & Perks

• BCBS Medical & Dental insurance Options
• VSP Vision Coverage
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan w/match options
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off

6061 Belspring Road, Radford, VA 24141

We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.

Position Base Pay Range $15 - $20 USD

Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.

Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran statu