Patient Care Coordinator

Compassus; Marion (OH); On-site; USD 21,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Tuition reimbursement

Wellness programs

Flexible time off

Job summary

OhioHealth at Home in partnership with Compassus seeks a Patient Care Coordinator to schedule patient services and coordinate with staff across care teams. The role emphasizes compassionate, ethical conduct and effective communication with patients and providers in a home-based setting.

Responsibilities include timely scheduling, cross-team coordination, and on-call support, with emphasis on accurate documentation and responsive service delivery.

Qualifications

• High school diploma or GED required.
• Experience with patient scheduling highly preferred.
• Prior customer service experience preferred.

Responsibilities

• Schedules and documents patient schedules in a timely manner.
• Coordinates care with management and interdisciplinary team.
• Communicates effectively with patients, staff, and referrals.
• Responds to agency and patient needs professionally.
• Performs on-call responsibilities as assigned.
• Performs other duties as needed.

Skills

Scheduling coordination

Written & verbal communication

Customer service

Team collaboration

English proficiency

Education

High school diploma or GED

Job description

Company: OhioHealth at Home in partnership with Compassus

Position Summary

The Patient Care Coordinator is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Patient Care Coordinator's primary function is to schedule patient services and coordinate with staff.

Position Specific Responsibilities

• Schedules and appropriately documents patient schedules in a timely manner.
• Participates in coordinating care with management and patient interdisciplinary team.
• Provides effective communication to patients, staff members, other health care professionals, and referral sources.
• Responds to agency and patient needs in a professional and creative manner.
• Performs on-call responsibilities as assigned.
• Performs other duties as assigned.

Education and/or Experience

High school diploma or GED required. Experience with patient scheduling highly preferred. Prior customer service preferred.

Skills

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.

Other Skills and Abilities

Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy.

Physical Demands and Work Environment

The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization.

At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Estimated salary range $15.00 - $26.26 / hour. Actual salary will vary by geographic location and experience.

Build a Rewarding Career with Compassus

At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters. We’re dedicated to helping you grow and succeed. Whether you’re pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Care for who I am culture reflects its unique care delivery model, which focuses on each person as an individual as well as a patient, to improve their quality of life in a meaningful way.

Compassus Advantage

• Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter.
• Career Development: Access leadership pathways, mentorship, and personalized professional development.
• Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.
• Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.
• Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.
• A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.

Ready to Join? At Compassus, your career is more than a job—it’s an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive. Compassus provides a continuum of integrated home-based services including home health, home infusion, palliative and hospice care. Thousands of teammates and hundreds of access points nationwide provide high-quality care and manage patients’ advanced illnesses in partnership with health systems and long-term care partners. Learn more at compassus.com or follow @Compassus on Facebook, LinkedIn, Instagram or Twitter.