Patient Care Coordinator

Infinity Eyecare Of Denver PLLC; Colorado; On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Free eye exam

ICHRA medical stipend

Paid time off

Glasses discount

Sick leave

Holiday pay

Job summary

Infinity Eyecare of Denver is seeking a friendly, well-rounded patient care coordinator to join our private optometry practice. This full-time role offers $20–$23 per hour and room for growth with experience. You will check patients in/out, schedule appointments, verify insurance eligibility, handle billing, and maintain clear communication with staff using Slack.

Previous optical industry experience is required. We value punctual, reliable team players who can adapt as we grow.

Qualifications

• Experience in the eye care industry.
• Proficient on computer and basic math skills.
• Excellent customer service, time management and organizational skills.
• Proficient writing and communication skills.
• Punctual, reliable, ethical and trustworthy.
• Able to adapt to change and grow with a small practice.
• Willingness to learn multiple aspects of the business and optical world.
• Team player to help reach team goals.

Responsibilities

• Provide excellent customer service.
• Check patients in and out, answer the phone, help with orders and schedule appointments.
• Verify eligibility for all plans accepted at our office.
• Bill patients based on exam fees/co-pays.
• Communicate patient information with office staff via Slack.
• Facilitate patient flow.
• Communicate about orders, appointments, follow-ups, issues, etc.

Skills

Eye care exp

Computer skills

Math skills

Customer service

Time management

Organizational skills

Communication skills

Punctuality

Willingness to learn

Team player

Adaptability

Tools

Revolution EHR

Slack

Job description

Job Description

Our private, family-owned optometry practice, Infinity Eyecare of Denver, is growing and we are looking for a friendly, well-rounded patient care coordinator to join our team.

This role will be filled by a versatile and motivated team member who is willing to learn and grow with our group. Previous experience in the optical industry is required.

You will be compensated for any hands-on training required as part of your ramp-up process.

Potential tasks on a given day may include (but are not limited to):

• Provide excellent customer service!

• Check patients in and out, answer the phone, help with orders and schedule appointments

• Understand vision and medical insurance and be able to verify eligibility for all patients for all plans accepted at our office

• Bill patients based on their exam fees/co-pays

• Effectively communicate any relevant patient information with the office staff via our in-office messaging system (Slack)

• Facilitate patient flow

• Professional and prompt communication with patients about orders, appointments, follow-ups, issues, etc.

This is a full-time position starting at $20-23 per hour with room for growth based on experience. Our hours of operation are:

• Mon-Thursday 8:45am-5:30pm, 45 minute unpaid lunch

• Fridays 9:45am-5:15pm, 30 min unpaid lunch

• NO WEEKENDS

Required skills and qualifications for this position:

• Experience in the eye care industry

• Must be proficient on the computer and have basic math skills

• Excellent customer service, time management and organizational skills

• Must have proficient writing and communication skills

• Punctual, reliable, ethical and trustworthy

• Need to be able to adapt to change - we are a small, growing practice and are looking for someone to grow with us!

• Willingness to learn many aspects of the business and optical world

• Willingness to be a team player to help us reach team goals

Preferred skills and qualifications for this position (but not required):

• Experience with Revolution EHR

• Experience with insurance (preferably vision care)

Benefits:

• Free yearly eye examination, including retinal imagining

• $250 towards medical insurance if you elect to be on our ICHRA plan (marketplace)

• Paid Time Off (10 days per year)

• Discounts on glasses

• Sick leave (6 days per year)

• Holiday pay

We look forward to meeting you!

Company Description

Infinity Eyecare of Denver is a private, family-owned optometry practice in the heart of Denver. We deeply care about patients, our staff and our community! We treat our patients as family and welcome everyone to our office!