Patient Care Coordinator

Dermafix Spa; Carmel (IN); On-site; USD 32,400 - 39,600; Full time

Job summary

A leading spa is seeking a dedicated Patient Care Coordinator to drive sales and enhance client satisfaction. This full-time role offers a competitive base salary of $3,000 per month with commission potential, making earnings exceed $100,000 annually. The successful candidate will play a crucial role in promoting treatments and ensuring excellent customer service, while enjoying opportunities for growth within a thriving wellness environment.

Qualifications

• Proven experience in sales or customer service within wellness or hospitality.
• Knowledge of spa treatments and trends is a plus.

Responsibilities

• Promote and sell spa services to new and existing clients.
• Build and maintain strong relationships to ensure client satisfaction.
• Meet or exceed sales targets through tailored recommendations.

Skills

Communication

Customer Relationship Building

Sales Skills

Goal-Oriented

Organizational Skills

Job description

Our spa is seeking a dedicated and passionate Patient Care Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.

Key Responsibilities:

Promote and sell spa services, treatments, and packages to new and existing clients.

Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.

Meet or exceed sales targets by understanding client needs and providing tailored recommendations.

Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.

Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.

Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.

Requirements:

Proven experience in sales or customer service in the wellness, spa, or hospitality industry.

Strong communication and interpersonal skills.

Ability to build positive customer relationships and understand client preferences.

Goal-oriented with a drive to meet and exceed sales targets.

Knowledge of spa treatments and wellness trends is a plus.

A proactive, self-motivated, and energetic attitude.

Strong organizational and time management skills.

Job Type: Full-Time (Availability to work 1 day on weekends)

Compensation and Benefit:

Base Salary: $3,000/month +commission

OTE (On Target Earnings): $100,000+ per year with base salary plus commission.