Patient Care Coordinator

Samish Indian Nation; Anacortes (WA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Life Insurance

AD&D Insurance

Paid holidays

Wellness & EAP

Salary increases based on performance

Job summary

Samish Indian Nation is seeking a Patient Care Coordinator to serve as a liaison between Tribal Citizens and healthcare providers, community resources, and supportive services across a multi-county area.

The role emphasizes care navigation, advocacy, referral coordination, outreach, and education to overcome barriers to care, with a focus on culturally responsive services and whole-person wellness. Strong organizational and communication skills are essential.

Qualifications

• High school diploma or GED.
• Strong organizational, communication, and interpersonal skills.
• Ability to maintain confidentiality and professional boundaries.
• Proficient in Microsoft Office and electronic recordkeeping systems.
• Ability to work independently and collaboratively in a team environment.
• Ability to become a Certified Peer Support Specialist within one year of employment.
• Valid driver’s license and ability to travel throughout the Tribe’s service area as needed.

Responsibilities

• Serve as liaison between Tribal Citizens and healthcare providers and community resources.
• Assist Citizens in accessing medical, behavioral health, social services, and wellness resources across multiple counties.
• Focus on care navigation, advocacy, and referral coordination to overcome barriers to care.
• Promote culturally responsive services and support the Tribe’s overall health and wellness goals.
• Maintain confidential client records in compliance with HIPAA and Tribal policies.

Skills

Organizational skills

Communication skills

Interpersonal skills

Education

High school diploma or GED

Tools

Microsoft Office

Electronic recordkeeping systems

Job description

40 hours per week, Monday-Friday with some weekend and evening work

Status:

Accepting Applications

Published:

Aug 24, 2026

Closing Date:

Sep 7, 2026

Duration:

Based on available funding, full-time regular at completion of six month probationary period

Description

The Patient Care Coordinator serves as a liaison between Tribal Citizens and healthcare providers, community resources, and supportive services. This position assists Tribal Citizens in accessing medical, behavioral health, social service, and wellness resources across a multi-county service area. The Patient Care Coordinator focuses on care navigation, advocacy, referral coordination, outreach, education, and helping Citizens overcome barriers to care. The Patient Care Coordinator promotes culturally responsive services and supports the Tribe’s commitment to improving the overall health and wellness of Tribal Citizens.

Benefits Summary

• Life, AD&D, STD and LTD insurance
• Paid holidays (up to 16+ days per year)
• Wellness & Employee Assistance Plan
• Wage increases at 6 months, 1 year and annually (based on performance evaluation and available funds)
• Assists Tribal Citizens with accessing medical, dental, behavioral health, and specialty care services.
• Coordinates referrals and follow-up care with outside healthcare providers, hospitals, pharmacies, and community agencies.
• Helps Citizens navigate Medicaid, Medicare, private insurance, and other healthcare coverage programs.
• Assists with enrollment, renewals, prior authorizations, and healthcare-related paperwork.
• Provides care coordination and support for Citizens with chronic health conditions, behavioral health needs, substance use disorders, disabilities, or complex care needs.
• Maintains regular communication with Citizens to ensure continuity of care and follow-up services.
• Advocates for Citizens experiencing barriers to healthcare access, transportation, housing instability, or social service needs.
• Collaborates with Tribal departments and community partners to support whole-person wellness initiatives.
• Maintains accurate and confidential client records in compliance with HIPAA and Tribal policies.
• Assists with outreach events, wellness fairs, health education activities, and community engagement efforts.
• Supports Citizens through compassionate, trauma-informed, and culturally appropriate interactions.
• Provides resource information and referrals related to food assistance, transportation, elder services, disability support, and other community programs.
• Participates in required trainings, staff meetings, and professional development opportunities.
• Performs other duties as assigned.

Required Qualifications

• High school diploma or GED.
• Strong organizational, communication, and interpersonal skills.
• Ability to maintain confidentiality and professional boundaries.
• Proficient in Microsoft Office and electronic recordkeeping systems.
• Ability to work independently and collaboratively in a team environment.
• Ability to become a Certified Peer Support Specialist within one year of employment.
• Valid driver’s license and ability to travel throughout the Tribe’s service area as needed.

Preferred Qualifications

• Associate’s degree in Human Services, Healthcare Administration, Social Work, Behavioral Health, or related field.
• Two years of experience in healthcare coordination, social services, case management, behavioral health, Tribal health, or related field.
• Knowledge of Medicaid, Medicare, healthcare systems, and community resources.
• Experience working with Native American/Alaska Native communities preferred.
• Experience with trauma-informed care and culturally responsive services.
• Knowledge of Tribal healthcare systems and urban Indian health resources.

**Obtaining full COVID-19 vaccination no later than 60 days from the hire date will be a condition of employment for all Samish employees**

Applicants must be a Washington State resident or willing to relocate to Washington State.

Working Conditions

Physical Demands: Long periods of sitting (60% of time); occasional bending, crouching, stooping, stretching, reaching, lifting, carrying, and pushing (20% of time); and occasional standing and walking (20% of time). Occasionally lifts/carries up to 20 lbs. Must possess manual dexterity sufficient to use office equipment with frequent repetitive motion such as writing, typing, paperwork-handling, and phone use. Must possess the ability to view print on a computer screen and/or paper document; the ability to speak and hear exchanging information with end users by telephone Mental/Visual Demands: Frequent mental and/or visual attention to task is required. Occasionally work requires heavy concentration. Frequent interruptions. Tasks involve eye-hand coordination. Working Environment: Work environment is mainly indoors with heat and some air conditioning. Must sit or stand at desk for the majority of shift. Occasionally works alone without benefit of supervisor or co-worker. Unavoidable hazards/risks: Work requires minimal risks which require safety precautions (using some cleaning chemicals for light cleaning). Protective clothing or equipment may be required (goggles, gloves, masks, boots, etc.)

Samish Indian Nation is an Equal Opportunity Employer and actively encourages applications from all persons regardless of race, religion, gender, gender identity, age, national origin, marital status, sexual orientation, or ancestry. Samish preference and Indian preference will be applied to the selection for this position as defined in Title 25, US Code Section 473.

CONFIDENTIALITY

This position develops, maintains, and is responsible for safeguarding the computer/electronic and hardcopy file folders containing sensitive and proprietary information about the Tribe and its members. The incumbent must maintain confidentiality of all work and files pertaining to enrollment, clients, survey results, and all other material that may identify individuals by name (either directly or by reference), as set forth by the Tribal Council in the Personnel Manual. Any violation in this matter may result in immediate termination of employment. All materials, including electronic materials of any type or format, produced are considered works made for hire and are the property of the Samish Indian Nation.

Please state your eligibility for Indian preference in your cover letter. Indian preference must be documented prior to interview or hiring. BIA Form 4432 or tribal enrollment ID may be submitted with the application if claiming Indian Preference.

All persons who are offered employment with the Samish Indian Nation must give permission for a thorough background check of previous work performance, motor vehicle history, credit history and criminal history, as well as a pre-employment drug screen.

This position is a “covered position” under the Tribe’s Indian Child and Family Violence Act Policy and all applicants must undergo a fingerprint background investigation in order to be hired for this position. The Tribe will not hire, permit anyone to work or volunteer in a covered position if the person has ever been found guilty or entered a plea of no contest or guilty to any offense under federal, state, or Tribal law which involves violence, threat of violence, sexual assault, molestation, exploitation, prostitution, crimes against persons, or offenses committed against children.