Patient Care Consultant

Jushi Holdings Inc.; Mount Pocono (PA); Presencial; USD 32 000 - 46 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical

Dental

Vision

Life

Short-term Disability

Flexible Spending Accounts

Paid Time Off

Paid Holidays

401(k)

Resumo da oferta

Jushi Holdings Inc. in Mount Pocono, PA is seeking a Dispensary Patient Consultant to help patients and guests with concierge-level service and product recommendations.

You will work on a fast-paced retail floor, maintain stock and cleanliness, and operate the POS system while ensuring compliance with company policies and state regulations.

This role supports sales and customer satisfaction while promoting memberships and ensuring a high standard of service.

Qualificações

• Minimum 2 years’ customer service in retail.
• High school diploma or GED required.
• Bilingual in Spanish preferred.
• Strong computer, mathematical, language and reasoning skills.

Responsabilidades

• Assist patrons with concierge-level customer service and product recommendations.
• Lead tours of the sales floor and promote memberships.
• Operate a POS system and handle cash drawer.
• Maintain store cleanliness and stock shelves.
• Ensure compliance with company policies and regulations.
• Work as part of a team to meet sales and guest satisfaction goals.
• All other job duties as assigned.

Conhecimentos

Customer service

Retail experience

Spanish bilingual

Formação académica

High school diploma or GED

Associate or Bachelor's degree preferred

Ferramentas

POS system

Descrição da oferta de emprego

Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Dispensary Patient Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Patient Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Dispensary Patient Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.

WHAT YOU WILL DO

• Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
• Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
• Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
• Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
• Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
• Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
• Operate cash register, computer-based POS system, and cash drawer
• Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
• All other job duties as assigned

WHAT WE ARE LOOKING FOR

• High School diploma or General Education Development (GED) required
• Associate or Bachelor’s degree in any field preferred
• Minimum of 2 years’ experience with customer service in retail.
• Excellent computer, mathematical, language and reasoning skills
• Bilingual in Spanish preferred
• Excellent multi-tasking skills over the phone and in person
• Occasionally requires local travel, as needed

PHYSICAL REQUIREMENTS

• Constantly perform desk-based computer tasks
• Frequently standing/walking
• Occasionally, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 50pounds
• Occasionally Twist/bend/stoop/squat, kneel/crawl

WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI

We offer benefit packages that may include

• Medical
• Dental
• Vision
• Life
• Short-and Long-Term Disability
• Flexible Spending Accounts
• Paid Time Off
• Paid Holidays
• 401(k)

BONUS DUTIES YOU SHOULD UNDERSTAND

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

Jushi is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.