Patient Care Companion - Full time - Day Shift

Frederick Health; Frederick (MD); On-site; USD 25,000 - 26,000; Full time

Job summary

Frederick Health is seeking a patient care companion to assist in maintaining a safe patient environment under licensed supervision. The role supports the health system’s mission and standards of behavior, including compliance programs and regulatory requirements.

Responsibilities include monitoring patients, communicating status changes to nursing staff, and assisting with daily activities while maintaining privacy and dignity.

Qualifications

• Customer service skills and appropriate tone to de-escalate situations.
• Ability to apply proper body mechanics when moving or assisting patients.
• Dependability and ability to work independently in a healthcare setting.
• CPR/BLS certification preferred but not required.

Responsibilities

• Obtain patient history at shift start from supervising RN.
• Continuously observe patients as ordered by physician.
• Maintain sight lines and respond to safety needs of patients.
• Report changes in patient status to RN and bedside staff.
• Adhere to HIPAA and confidentiality standards.
• Perform other duties as assigned.

Skills

Customer service

De-escalation techniques

Body mechanics

Dependability

Education

High School diploma or equivalent

Healthcare/Nursing program participation

Job description

Job Summary

Performs various duties to assist in providing a safe patient environment under the direction of licensed personnel as a member of the health care team.

Job Summary

Performs various duties to assist in providing a safe patient environment under the direction of licensed personnel as a member of the health care team. This position supports the Frederick Health mission, vision, core values and customer service philosophy and adheres to the Frederick Health Compliance Program, including following all regulatory requirements and the Frederick Health Standards of Behavior.

Essential Functions

• Obtains report from supervising RN at beginning of Shift, or when taking over for another companion, outlining specific patient history and needs.
• Continuously observes one or more patients as ordered by the physician.
• Sits within visual distance of the patient who has orders to be under supervision.
• Recognizes patient behaviors that could jeopardize patient safety and intervenes to prevent harm.
• Proactively redirects the patients.
• Notify bedside staff immediately of any change or potential for compromised patient safety.
• Utilizes staff assist alarm appropriately and proactively.
• Provides feedback to the registered nurse regarding patient care and reports changes in patient status.
• Provides the patient with access to toileting, reading material, nutrition as approved by the nurse or physician.
• Does not give advice, make judgments and respects the patient’s dignity and privacy.
• Reports behavior observations and conversations to RN for documentation purposes.
• Informs supervising RN when leaving the unit.
• Adheres to HIPPA and confidentiality standards.
• Performs other duties as assigned

Required Knowledge, Skills And Abilities

• Skilled in customer service, use of appropriate tone, language, ability to identify escalating behaviors, and utilize de-escalation techniques. Ability to identify patient behaviors that could jeopardize patient safety and intervene to prevent harm.
• Effective use of proper body mechanics when handling patients and wheelchairs.
• Must demonstrate dependability and ability to function independently.

Minimum Education, Training, And Experience Required

• High School diploma or equivalency preferred. High School students attending Career Technology classes for Healthcare or students enrolled in Nursing/Healthcare programs.
• 1 yr experience of patient care preferred
• Current CPR Certification not required but preferred

Caring for you as you care for the CommUNITY

Frederick Health offers a comprehensive and affordable benefits package. Health, Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and we offer multiple plans to best meet your and your family's needs. Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees. Frederick Health offers a robust Paid Time Off program for eligible employees. Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees. All employees have access to free financial planning sessions. We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program.

Pay is based on experience, skills and education. If position is part-time, salary will be pro-rated based on scheduled hours. The pay range may also vary within the stated range based on specialty if applicable. Non-Exempt positions may have shift differential and/or Overtime paid, if applicable.

Hourly range: $17.51 - $18.36

Licenses & Certifications

Preferred

• CPR/BLS

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.