Patient Care Case Manager – Orange County

Frederick Fox; Whittier (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

Frederick Fox is seeking a compassionate Patient Care Case Manager in California to coordinate services for individuals and families. You will assess needs, develop care plans, coordinate resources, monitor progress, and advocate for access to community services.

The role requires strong communication, collaboration with multidisciplinary teams, and a commitment to person-centered care. A high school diploma is required; degrees in human services are preferred, with EHR proficiency and bilingual

Qualifications

• High school diploma or GED required; Associate's or Bachelor's degree preferred.
• Experience in case management or patient care coordination preferred.
• Knowledge of community resources and patient advocacy principles.
• Excellent interpersonal and communication skills.
• Proficiency with electronic health records (EHR) or case management systems and Microsoft Office.
• Valid driver's license and reliable transportation may be required.
• Bilingual skills (such as Spanish, Cantonese, Vietnamese, Korean, or other languages) are a plus.

Responsibilities

• Assess patient needs and develop individualized care plans based on goals and requirements.
• Coordinate care and community resources to ensure access to medical, social, and supportive services.
• Collaborate with patients, families, caregivers, providers, and partners to promote continuity of care.
• Monitor progress and adjust care plans to support desired outcomes.
• Educate patients and families on services, treatment plans, and resources.
• Maintain accurate, confidential documentation of case activities and progress notes.
• Identify barriers to care and implement strategies to improve engagement and outcomes.
• Advocate for patients by facilitating access to services and programs.
• Participate in interdisciplinary meetings and communicate with stakeholders.
• Ensure compliance with policies, regulatory requirements, and documentation standards.
• Perform additional duties as assigned.

Skills

Interpersonal skills

Communication

Problem-solving

Documentation

Organizational skills

EHR proficiency

Microsoft Office

Bilingual (plus)

Independent worker

Education

High school diploma or GED

Associate's or Bachelor's degree preferred

Tools

EHR systems

Microsoft Office Suite

Job description

Patient Care Case Manager

Job Summary

We are seeking a compassionate and dedicated Patient Care Case Manager to coordinate care and support services for individuals and their families. This role is responsible for assessing client needs, developing individualized care plans, coordinating services, monitoring progress, and advocating for positive health and wellness outcomes. The ideal candidate is organized, empathetic, and committed to delivering high-quality, person-centered care.

Key Responsibilities

• Assess patient needs and develop individualized care plans based on established goals and service requirements.
• Coordinate care and community resources to ensure patients receive appropriate medical, social, and supportive services.
• Collaborate with patients, families, caregivers, healthcare providers, and community partners to promote continuity of care.
• Monitor patient progress and adjust care plans as needed to support desired outcomes.
• Educate patients and families on available services, treatment plans, and community resources.
• Maintain accurate, timely, and confidential documentation of case activities, assessments, and progress notes.
• Identify barriers to care and implement strategies to improve patient engagement and outcomes.
• Advocate for patients by facilitating access to appropriate services and support programs.
• Participate in interdisciplinary meetings and communicate effectively with internal and external stakeholders.
• Ensure compliance with organizational policies, regulatory requirements, and documentation standards.
• Perform additional duties as assigned.

Qualifications

• High school diploma or GED required; Associate's or Bachelor's degree in Human Services, Social Work, Healthcare, Nursing, Psychology, or a related field preferred.
• Experience in case management, patient care coordination, healthcare, social services, or a related field preferred.
• Strong knowledge of community resources, care coordination, and patient advocacy principles.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to manage multiple cases while maintaining accuracy and attention to detail.
• Strong documentation and organizational skills.
• Proficiency with electronic health records (EHR) or case management systems and Microsoft Office applications.
• Valid driver's license and reliable transportation may be required.
• Bilingual skills (such as Spanish, Cantonese, Vietnamese, Korean, or other languages) are a plus.
• Ability to work independently while collaborating effectively with multidisciplinary teams.