Patient Care Associate (Trainee) - Orthopedic Surgery

Washington University in St. Louis; Missouri; On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Vacation time

Health insurance

Transit/commute support

Tuition assistance

Job summary

Washington University in St. Louis is seeking a student intern to assist with clerical and limited clinical duties under supervision in St. Louis, MO. Duties include scheduling, medical records management, and basic patient care tasks.

The role involves collecting specimens, taking vital signs, and preparing examination rooms, with local travel to satellite offices as needed. A high school diploma or equivalent is required, and some college or medical assistant training is preferred.

Qualifications

• High school diploma or equivalent is required.
• ACLS and BLS certifications are listed as acceptable.
• Some college or medical assistant school training is preferred.
• No prior work experience is required for this internship.

Responsibilities

• Provides clerical and administrative support, including answering phones, setting schedules and meetings, typing documents, filing and back-up support for others.
• Prepares treatment rooms for patient examinations, keeping the rooms neat and clean; cleans and sterilizes equipment, instruments, rooms, etc. and appropriately disposes of contaminated supplies.
• Interviews patients to obtain medical information or schedule activities; creates, updates and coordinates medical records and files.
• Interacts with patients providing information about procedures, medications, diets or pre-established instructions.
• Collects blood, tissue or other laboratory specimens and prepares them for testing; may measure vital signs, weight and height.
• May perform routine laboratory tests and sample analyses.
• May show patients to examination rooms and prepare them for the physician.

Skills

Interpersonal Communication

Medical Terminology

Office Administration

Oral Communications

Microsoft Office

Patient Interactions

Education

High school diploma or equivalent

Some college or medical assistant training

ACLS & BLS certifications

Tools

Microsoft Office

Job description

Position Summary

ST. LOUIS, MO 63141

40

This is a student intern role. Performs select administrative and certain clinical duties under the direction of a licensed healthcare professional; administrative duties may include scheduling appointments, maintaining medical records, patient billing, and coding medical information for insurance purposes; clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and providing medical attention as directed by physician or nursing staff.

Local travel to satellite offices may be necessary.

Job Description

Primary Duties & Responsibilities

• Provides clerical and administrative support, including answering phones, setting schedules and meetings, typing documents, filing and back-up support for others.


• Prepares treatment rooms for patient examinations, keeping the rooms neat and clean; cleans and sterilizes equipment, instruments, rooms, etc. and appropriately disposes of contaminated supplies.


• Interviews patients via phone or in person to obtain medical information or schedule various activities; creates, updates and coordinates various medical records and files.


• Interacts with patients providing various routine information such as explaining treatment procedures, medications, diets or various pre-established instructions to patients.


• Collects blood, tissue or other laboratory specimens, logs the specimens and prepares them for testing; may measure patient vital signs, weight and height.


• May perform routine laboratory tests and sample analyses.


• May show patients to examination rooms and prepare them for the physician.


• Performs other duties as assigned.

Working Conditions

Job Location/Working Conditions

• Normal office environment.


• Exposure to blood-borne pathogens.


• Requires protective devices.


• Patient care setting.


• Direct patient care setting.

Physical Effort

• Typically sitting at desk or table.


• Repetitive wrist, hand or finger movement.


• Occasional lifting (25 lbs or less).

Equipment

• Office equipment.


• Clinical/diagnostic equipment.


• Simple hand tools.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Education

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications / Professional Licenses

The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.

Advanced Cardiovascular Life Support (ACLS) - American Heart Association, Basic Life Support - American Heart Association, Basic Life Support - American Red Cross

Work Experience

No specific work experience is required for this position.

Skills

Not Applicable

Driver's License

A driver's license is not required for this position.

More About This Job

• Basic Life Support certification must be obtained within one month of hire date.


• Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).

Preferred Qualifications

• Some college or medical assistant school training.

Preferred Education

No additional education unless stated elsewhere in the job posting.

Preferred Certifications

No additional certification/professional licenses unless stated elsewhere in the job posting.

Preferred Work Experience

No additional work experience unless stated elsewhere in the job posting.

Preferred Skills

• File Maintenance, Healthcare Environments, Interpersonal Communication, Medical Terminology, Microsoft Office, Office Administration, Office Procedures, Oral Communications, Patient Interactions

Grade

C03-H

Salary Range

$15.25 - $21.33 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.


• Competitive health insurance packages with priority appointments and lower copays/coinsurance.


• Take advantage of our free Metro transit U-Pass for eligible employees.


• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.


• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.