Patient Care Associate (Trainee) - Faculty Practice Plan

Washington University in St. Louis; United States; On-site; USD 21,000 - 29,000; Full time

Job summary

Washington University in St. Louis is seeking a student intern to support administrative and select clinical duties under supervision in Saint Louis, MO.

The role includes scheduling, medical records, patient interactions, basic lab tasks, and preparing exam rooms with safety and HIPAA considerations. Required is a high school diploma; Basic Life Support certification must be obtained within one month of hire, and ACLS/BLS certifications are preferred.

Qualifications

• High school diploma or equivalent required.
• ACLS certification (American Heart Association) preferred.
• Basic Life Support certification (American Heart Association) required within one month of hire.

Responsibilities

• Provides clerical and administrative support, including answering phones, setting schedules and meetings, typing documents, filing and back-up support for others.
• Prepares treatment rooms for patient examinations, keeping the rooms neat and clean; cleans and sterilizes equipment, instruments, rooms, etc. and appropriately disposes of contaminated supplies.
• Interviews patients via phone or in person to obtain medical information or schedule various activities; creates, updates and coordinates various medical records and files.
• Interacts with patients providing various routine information such as explaining treatment procedures, medications, diets or various pre-established instructions to patients.
• Collects blood, tissue or other laboratory specimens, logs the specimens and prepares them for testing; may measure patient vital signs, weight and height.
• May perform routine laboratory tests and sample analyses.
• May show patients to examination rooms and prepare them for the physician.
• Performs other duties as assigned.

Skills

File Maintenance

Healthcare Environments

Interpersonal Communication

Medical Terminology

Microsoft Office

Office Administration

Office Procedures

Oral Communications

Patient Interactions

Education

High school diploma or equivalent

Job description

Location

SAINT LOUIS, MO 63110

Scheduled Hours

40

Position Summary

This is a student intern role. Performs select administrative and certain clinical duties under the direction of a licensed healthcare professional; administrative duties may include scheduling appointments, maintaining medical records, patient billing, and coding medical information for insurance purposes; clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and providing medical attention as directed by physician or nursing staff.

Job Description

Primary Duties & Responsibilities

• Provides clerical and administrative support, including answering phones, setting schedules and meetings, typing documents, filing and back-up support for others.
• Prepares treatment rooms for patient examinations, keeping the rooms neat and clean; cleans and sterilizes equipment, instruments, rooms, etc. and appropriately disposes of contaminated supplies.
• Interviews patients via phone or in person to obtain medical information or schedule various activities; creates, updates and coordinates various medical records and files.
• Interacts with patients providing various routine information such as explaining treatment procedures, medications, diets or various pre-established instructions to patients.
• Collects blood, tissue or other laboratory specimens, logs the specimens and prepares them for testing; may measure patient vital signs, weight and height.
• May perform routine laboratory tests and sample analyses.
• May show patients to examination rooms and prepare them for the physician.
• Performs other duties as assigned.

Working Conditions

Job Location/Working Conditions

• Normal office environment.
• Exposure to blood-borne pathogens.
• Requires protective devices.
• Patient care setting.
• Direct patient care setting.

Physical Effort

• Typically sitting at desk or table.
• Repetitive wrist, hand or finger movement.
• Occasional lifting (25 lbs or less).

Equipment

• Office equipment.
• Clinical/diagnostic equipment.
• Simple hand tools.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications / Professional Licenses

• Advanced Cardiovascular Life Support (ACLS) - American Heart Association
• Basic Life Support - American Heart Association
• Basic Life Support - American Red Cross

Work Experience

No specific work experience is required for this position.

Skills

Not Applicable

Driver's License

A driver's license is not required for this position.

More About This Job

Required Qualifications

Basic Life Support certification must be obtained within one month of hire date. Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).

Preferred Qualifications

Some college or medical assistant school training.

Preferred Qualifications

Education

No additional education unless stated elsewhere in the job posting.

Certifications / Professional Licenses

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience

No additional work experience unless stated elsewhere in the job posting.

Skills

• File Maintenance
• Healthcare Environments
• Interpersonal Communication
• Medical Terminology
• Microsoft Office
• Office Administration
• Office Procedures
• Oral Communications
• Patient Interactions

Grade

C03-H

Salary Range

$15.25 - $21.33 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ .

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to