Patient Care Associate - Telemetry

Cooley Dickinson Hospital; Northampton (MA); On-site; USD 29,000 - 40,000; Full time

Job summary

Cooley Dickinson Hospital, Inc. is seeking a Patient Care Associate to support direct and indirect patient care on a 36-hour schedule.

The PCA will perform routine patient care, plus clerical and unit duties, and may serve as a patient care observer when 1:1 monitoring is needed. The role requires completion of an arrhythmia course for telemetry/ICU competency and interaction with patients at their intellectual level.

Qualifications

• High school diploma or equivalent required.
• Current American Heart Association BLS certification required.
• Ability to perform routine patient care activities under supervision.
• Nursing Assistant/Medical Assistant certification or nursing student with 6 months clinical experience.
• 6–12 months nursing assistant experience required.
• 1–3 years secretarial experience preferred.
• Healthcare experience preferred.
• Ability to multitask and handle stress.
• Demonstrated knowledge of medical terminology.
• Typing skills and computer experience required.
• Strong interpersonal, organizational, and written communication skills required.

Responsibilities

• Perform direct and non-direct patient care duties.
• Assist with clerical, supply, and messenger tasks as needed.
• Monitor patient safety and observe 1:1 situations when required.
• Coordinate with licensed nursing staff to ensure quality care.
• Contribute to unit operations and workflow efficiency.

Skills

Multitask

Interpersonal skills

Oral & written communication

Typing

Medical terminology

Education

High school diploma or equivalent

Nursing assistant or medical assistant certification or nursing student with 6 months clinical.

Tools

Computer experience

Job description

Site: Cooley Dickinson Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

36 Hours - 7am-7:30pm

The Patient Care Associate (PCA) is responsible for performing a variety of direct and non-direct patient care duties, including routine patient care duties as well as clerical, supply, and messenger responsibilities.

The PCA performs other patient care related duties and unit duties as needed and may function as a patient care observer to monitor for patient safety in situations where 1:1 observation is required.

Telemetry/Critical Care Unit Specific: Responsible for successfully completing arrhythmia course and maintaining competency in telemetry monitoring.

This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital.

This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures.

Must be able to effectively interact appropriately to an individual's intellectual level and physical ability.

Qualifications

Qualifications, PCA, Certified (Salary Grade C25)

• High school diploma or equivalent required
• Current American Heart Association Basic Life Support (BLS) certification required
• Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required
• Nursing Assistant certification, Medical Assistant certification, or a nursing student who is actively enrolled into a nursing program with a minimum of 6 months student clinical experience required.
• Six (6) months to one (1) year nursing assistant experience required
• One (1) to three (3) years secretarial experience preferred
• Health care experience preferred
• Ability to multi-task and handle stress crisis situations effectively required
• Demonstrated knowledge of medical terminology required
• Demonstrated typing skills and computer experience required
• Demonstrated interpersonal, organizational, and oral and written communication skills required

Qualifications, PCA, Non-Certified (Salary Grade C24)

• Completion of PCA educational objectives and unit-specific training as outlined by the Professional Development Department required
• High school diploma or equivalent required
• Current American Heart Association BLS certification required
• Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required
• Health care experience preferred
• Ability to multi-task and handle stress crisis situations effectively required
• Demonstrated typing skills and computer experience required
• Demonstrated interpersonal, organizational, and oral and written communication skills required
• Ability to communicate effectively and follow written and/or oral instructions required
• Demonstrated teamwork and collaboration skills and a professional demeanor required

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

30 Locust Street

Scheduled Weekly Hours

36

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$20.73 - $28.82/Hourly

Grade

SC2C27At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.