Patient Care Associate III - WUCA

Washington University in St. Louis; St. Louis (MO); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Washington University in St. Louis seeks a Patient Care Associate III to support a busy clinical operation on the Washington University Medical Campus in St. Louis, MO.

This full-time role leads the work of other hourly staff and ensures smooth patient flow, room preparation, charting, and coordination of tests and appointments. The ideal candidate has a high school diploma (or equivalent) and BLS/ACLS certifications, with 2+ years patient-care experience.

Qualifications

• High school diploma or equivalent required.
• Basic Life Support certification required within 1 month of hire.
• Two years of patient care experience preferred.
• ACLS certification preferred/required depending on role.

Responsibilities

• Lead patient care activities and direct patient flow.
• Prepare exam rooms and charts; schedule tests and appointments.
• Assist with examinations, procedures, and lab tests.
• Administer medications under physician/NP orders where appropriate.
• Train and supervise hourly staff; assign work as needed.
• Maintain HIPAA compliance and OSHA standards.

Skills

Anatomy

EMR

Interpersonal communications

Medical terminology

Patient support

Physician communications

Telephone operations

Education

High school diploma or equivalent

Vocational Diploma - Medical Assistant

Tools

EMR systems

Job description

## Patient Care Associate III - WUCAApply: On Campus/Onsite: Washington University Medical Campus: Full time: Posted Today: JR97942# **Location**ST. LOUIS, MO 63108# **Scheduled Hours**40# **Position Summary**Leads the work of others in the clinical operation of a patient care setting; this position may lead the work of Patient Care Associates I and II, and/or serve as the primary clinic resource in a large multi-physician clinical practice; functions as an assistant in the department, prepares and maintains exam rooms, prepares charts, obtains reports and records; directs patient flow and ensures the overall smooth running of the clinical office.# **Job Description****Primary Duties & Responsibilities:**Patient Care* Interacts directly with patients in clinic setting and completes tasks that may include obtaining vital signs, completion of EKGs, phlebotomy and verification of medications.* Prepares for office hours by doing tasks such as obtaining charts, scheduling tests and preparing exam rooms.* Assists with examinations, procedures and lab tests.* May administer medications under the order of physicians or nurse practitioner (this includes vaccines and IM and subcutaneous injections).Communication and Documentation* May schedule and assign work to other hourly staff to ensure appropriate staffing; assists in orientating and training of other hourly staff.* Directs patient flow, assists with certain procedures/treatments and completes requisitions.* Routes phone messages, patient questions and telephone communications to appropriate personnel.* Assists with care coordination by doing tasks outlined under the department guidelines such as calling patients with test results, scheduling appointments, assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.* Completes necessary paperwork and documentation in a timely manner.* Answers basic questions from patient/family regarding treatments, diagnosis and procedures.Equipment and Supplies* Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.* Cleans and stocks exam rooms or other areas and sterilizes instruments.Other Functions* Maintains required HIPAA compliance, skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and Washington University policies.* Complies with OSHA, state and federal regulatory sources/standards.* Participates in quality improvement activities to ensure appropriate clinical outcomes.* Performs other duties as assigned.**Working Conditions:** Job Location/Working Conditions* Normal office environment.* Exposure to blood-borne pathogens.* Requires protective devices.* Patient care setting.* Direct patient care setting.Physical Effort* Typically sitting at desk or table.* Typically standing or walking.* Typically bending, crouching, stooping.* Repetitive wrist, hand or finger movement.* Occasional lifting (25 lbs.* or less).Equipment* Office equipment.* Clinical/diagnostic equipment.The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.# **Required Qualifications****Education:**High school diploma or equivalent high school certification or combination of education and/or experience.**Certifications****/Professional Licenses****:**The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.Advanced Cardiovascular Life Support (ACLS) - American Heart Association, Basic Life Support - American Heart Association, Basic Life Support - American Red Cross**Work Experience:**Patient Care Support (2 Years)**Skills:**Not Applicable**Driver's License:**A driver's license is not required for this position.# **More About This Job****Required Qualifications:*** Basic Life Support certification must be obtained within one month of hire date.* Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).# **Preferred Qualifications****Education:**Vocational Diploma - specific trade or career - Medical Assistant**Certifications****/Professional Licenses****:**No additional certification/professional licenses unless stated elsewhere in the job posting.**Work Experience:**Supervisory (1 Year)**Skills:**Anatomy, Electronic Medical Records (EMR), Family Support, Interactive Communication, Interpersonal Communication, Medical Terminology, Patient Support, Physician Communications, Physiology, Telephone Operations# **Grade**C06-H# **Salary Range**$17.89 - $26.35 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.