Patient Care Associate I

Hebrew SeniorLife; Boston (MA); On-site; USD 20,664 - 38,572; Full time

Job summary

Hebrew SeniorLife is seeking a Patient Care Associate (PCA) in Boston, Massachusetts. The PCA plays a crucial role in protecting and nurturing patients, assisting with activities of daily living, and maintaining a supportive environment.

This role requires not only direct patient care but also participation in activities that enhance patients' quality of life. The ideal candidate will have empathy, communication skills, and a commitment to patient dignity.

Qualifications

• Fluent English skills required – verbal and written.
• Computer literacy required.
• Commitment to HSL/HRC educational requirements.

Responsibilities

• Assist patients with personal care as indicated in care plans.
• Document information regarding care in the patient's electronic medical record.
• Recognize and report changes in patient condition.

Skills

Empathy and compassion

Strong communication skills

Accountability and personal ownership

Flexibility

Education

PCA Certified Nursing Assistant certification

Current enrollment in a nursing school

Job description

Position Summary

The primary role of the Patient Care Associate (PCA) is to protect, sustain, and nurture the patients that live at the Center. They provide assistance with activities of daily living, care of the patient’s environment, and meet other needs as required. The goal is to provide assistance that promotes a high quality of life for the patients. The PCA works as a member of a team that seeks to achieve a home‑like setting while maintaining excellence in all areas of care.

Additionally, the PCA demonstrates a strong commitment to the philosophy and mission of Hebrew SeniorLife and recognizes patients’ dignity and choice in all daily life aspects. They actively participate in activities and social environments of the floors/households, striving to make every patient encounter a positive and meaningful experience while ensuring safe, efficient, quality care.

Core Competencies

• Demonstrates empathy and compassion with patients and families
• Articulates importance of supporting independence and patient choice
• Demonstrates strong communication skills and ability to foster teamwork
• Articulates commitment to excellence and high quality care
• Strong accountability and personal ownership related to teamwork and patient care

Position Responsibilities

• Recognize and respond to the needs of patients and families
• Recognize and communicate changes in patient condition to appropriate nursing team member
• Adhere to Safe Patient Handling practices, maintaining a no manual lift environment
• Participate in Quality Improvement programs
• Assist patients with all aspects of personal care as indicated in care plans
• Document pertinent information regarding care delivered in the designated areas of the patient’s electronic medical record
• Report accidents and incidents as they occur
• Report any observed or suspected patient abuse immediately
• Observe and report skin integrity
• Participate in daily report team and care planning meetings as needed
• Be proficient in obtaining vital signs and other procedures such as temperature, pulse, respirations, blood pressure, weight, pulse oximetry, and urine and stool specimens as directed
• Follow infection control practices
• Attend and participate in ongoing training and educational classes
• Maintain confidentiality and privacy of the patient according to HIPAA regulations
• Communicate effectively with peers, other team members, patients, and families
• Facilitate life enrichment activities that encourage patient engagement
• Maintain cleanliness of the patient’s room and common program areas
• Prepare, serve, and clean up after meals and snacks
• Participate in committee meetings
• Other duties as assigned and trained to perform

Qualifications

• Long‑term chronic care PCA Certified Nursing Assistant certification preferred in good standing upon hire or current enrollment in a nursing school with completed first clinical experience
• RSU PCA: Certified Nursing Assistant certification required in good standing upon hire and ongoing
• Fluent English skills required – verbal and written
• Computer literacy required
• Flexibility and ability to work independently and collaboratively
• Must complete mandatory HSL/HRC educational requirements and programs

Salary Range

$15.00 - $28.00