Patient Care Associate Emergency Dept

MHM Support Services; Town of Springfield (WI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Education assistance toward nursing

Health/Dental/Vision after day one

401k with employer match

PTO and volunteering day

Paid parental leave

Job summary

Mercy is seeking a dedicated Patient Care Associate for the Emergency Department. Under the guidance of an RN or LPN, you will provide individualized patient care and support, helping patients reach the highest level of wellness.

The role includes a 175-hour DOL Apprenticeship-style training program, with on-boarding that covers essential competencies and BLS readiness within 1 month of hire. Mercy offers strong benefits and growth opportunities.

Qualifications

• Education: High school diploma or GED; CNA/CPTC or enrolled in healthcare program.
• Experience: None required.
• BLS certification required within one month of hire.

Responsibilities

• Assist in individualized patient care under RN or LPN supervision.
• Perform phlebotomy, wound care, IV/Foley removal, and other designated duties.

Skills

Compassionate care

Team player

Excellent communication

BLS certified

Education

High school diploma or GED

CNA/CPTC preferred

Job description

Find your calling at Mercy! Under the direction of the RN or LPN, assists in the individualized care of the patient to achieve the patient's highest level of wellness. Works cooperatively with others as part of a team; recognizes the importance of group goals. Performs designated clinical procedures and non-clinical support tasks essential to providing care to the patient.

Position Details

$1,500 Sign on bonus Position: Patient Care Associate Department: Emergency Dept Overview: Under the direction of the RN or LPN, assists in the individualized care of the patient to achieve the patient’s highest level of wellness.

Job Duties

• Responsibilities for Patient Care Technician (PCT): Patient Care Associate job duties.
• Phlebotomy/blood cultures
• Enteral Feeding
• Wound care
• IV/Foley removal
• Trach care/suctioning

Training

Our Patient Care Associate training program is an accredited Department of Labor Apprenticeship Program, providing a comprehensive, hands-on experience. Join Mercy to gain valuable skills and credentials through this program in a supportive healthcare environment! If no previous experience, Mercy will provide a required 175-hour training program that meets the Department of Health and Senior Services requirements. The program will be completed as part of the new hire orientation process and must be completed within 90 days of hire to remain in the PCA position per state guidelines. BLS Required within one month of hire, completion of PCA competencies within 3 months of hire

Qualifications

• Education: High school diploma, G.E.D, CNA/CPTC. or enrolled in a healthcare career program through their high school curriculum, and/or a current co-worker of Mercy.
• Experience: None required
• Minimum Physical Requirements Position requires individuals to push, pull, and/or lift 50 pounds on a regular basis
• Position requires prolonged standing and walking each shift
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties

Preferred Certifications

• Certified Nursing Assistant (CNA).
• Key Mercy Benefits: Education assistance towards nursing degree. Health/Dental/Vision available after day one. Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA. Paid parental leave for new parents. 401k with employer match starting day one. PTO accrual starts day one and includes a day for volunteering. Competitive salary. Future career growth!

EEO/AA/Minorities/Females/Disabled/Veterans

• Education: High school diploma, G.E.D., CNA/CPCT or enrolled in a healthcare career program through their high school curriculum, and/or a current co-worker of Mercy.
• Licensure:
• Experience: None required
• In the state of practice: If no previous experience, Mercy will provide a required 175-hour training program that meets the state of practice Department of Health and Senior Services requirements. The program will be completed as part of the new hire orientation process and must be completed within 90 days of hire to remain in the PCT position per state guidelines.
• Certifications: BLS Required within one month of hire, completion of PCT competencies within 3 months of hire
• Other: Minimum Physical Requirements - Position requires individuals to push, pull, and/or lift 50 pounds on a regular basis.
• Position requires prolonged standing and walking each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
• Preferred Education:
• Preferred Licensure:
• Preferred Experience: EMT, Paramedic or Previous Patient Care Experience.
• Preferred Certifications: Certified Nursing Assistant (CNA), Emergency Medical Technician (EMT), Advanced Unlicensed Assistant (AUA) in the state of practice, Certified Patient Care Technician (CPCT).
• Preferred Other: This position is part of a U.S. Department of Labor Registered Apprenticeship Program, designed to provide structured training, mentorship, and career development opportunities that prepare participants for long-term success in healthcare.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.

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