Patient Care Associate 1

massgeneralbrigham; Salem (MA); On-site; USD 31,000 - 35,000; Full time

Job summary

Mass General Brigham seeks a Patient Care Assistant to support licensed staff in delivering daily living activities and basic clinical tasks. The role emphasizes patient comfort, safety, and accurate documentation in the EHR.

The ideal candidate has a high school diploma and up to one year of patient care experience, with BLS/NA certifications preferred. This onsite position at North Shore related facilities offers structured shifts.

Qualifications

• High School Diploma or equivalent preferred.
• 0-1 year experience in patient care preferred.
• Basic knowledge of medical terminology.

Responsibilities

• Perform patient care duties such as bathing, dressing, and feeding.
• Take vitals and assist with EKGs as assigned.
• Document measurements and care in the electronic health record.
• Assist with patient admissions and discharges.
• Support with ambulation and daily activities.
• Communicate with nursing staff to coordinate care.
• Maintain clean and stocked patient rooms.

Skills

Patient care

Communication

Medical terminology

EMR proficiency

Team player

Lifting requirements

Education

High School Diploma or Equivalent

Tools

Electronic Health Records

Job description

Site: North Shore Medical Center, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Job Profile Summary

Summary

Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration.

Does this position require Patient Care? Yes

Essential Functions

• Performs patient care-related duties and clinical functions as assigned, including, but not limited to, performing and documenting point of care, vital signs, EKGs, bathing and other sanitary needs of patients, transferring and assisting with ambulation of patients, 1:1 patient observation for safety purposes, and phlebotomy. Assist RNs and physicians with other exams and treatments as required.
• Completes all documentation such as height, weight, intake of fluids and food, output of urine/stool/vomit/other drainage, and blood glucose results in the Electronic Health Record (EHR).
• Assists patients with food tray setup, eating, and feeding, as needed.
• Ensures that patient rooms are stocked, equipped, and cleaned appropriately, as needs indicate and as patient volumes change.
• Retrieves equipment from other areas, sets up equipment, cleans equipment between patient use, and reports malfunctioning equipment per organizational policy.
• Assists with admitting and discharging patients.
• Facilitates orientation of new PCA team members as directed.
• Interacts with patients, visitors, and other care team members effectively
• Communicates with nursing staff effectively and in a timely manner regarding issues related to patient care and condition.
• Fosters a positive, collaborative team environment that promotes teamwork and professional growth.

Qualifications

Education

High School Diploma or Equivalent preferred

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

• Basic Life Support [BLS] - Generic - HR Only preferred
• Certified Medical Assistant [National Certification] - Generic - HR Only preferred
• Nursing Assistant/Patient Care Technician [National Certification] - Generic - HR Only preferred
• Nursing Assistant [LNA - New Hampshire] - New Hampshire Board of Nursing preferred

Experience

Experience working in patient care/elder care 0-1 year preferred

Knowledge, Skills and Abilities

• Ability to understand and follow written and oral instructions.
• Knowledge of medical terminology.
• Strong patient/customer service skills.
• Ability to lift up to 35 pounds.
• Proficient in computer skills to work efficiently with electronic medical records.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

81 Highland Avenue

Scheduled Weekly Hours

36

Employee Type

Regular

Work Shift

Night (United States of America)

Pay Range

$22.69 - $25.28/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.