Patient Care Assistant (PCA) | PRN

Avera St. Luke's; United States; On-site; USD 25,000 - 32,000; Part time

Job summary

Avera St Luke's Hospital is seeking a Medical Assistant-style role to support the Cardiology Clinic. The position covers front desk tasks, patient intake, and assisting physicians during visits.

Hours are based on need (M-Th 8-5; Fri 8-Noon); PRN coverage for sick calls, PTO, and high census. The role involves coordinating patient flow and maintaining exam rooms and equipment.

Qualifications

• High School or GED required; 1-3 months related experience or training.
• Ability to communicate effectively with patients and staff.
• Visual acuity and ability to perform position duties.

Responsibilities

• Greet and room patients; take vitals; prepare patients for physicians.
• Accurately document in the medical record; review lab results and reports.
• Assist scheduling of tests and procedures; manage referrals as needed.

Skills

Patient intake

Vitals

Documentation

Phone triage

Scheduling

Education

High School or GED

1-3 months related experience

Tools

Electronic Medical Records (EMR)

Job description

Location

Avera St Luke's Hospital

Worker Type

PRN

Work Shift

Day Shift (United States of America)

Pay Range

The pay range for this position is listed below. Actual pay rate dependent upon experience. $18.00 - $23.25

Position Highlights

This position will be located in the Cardiology Clinic. Hours are based on need M-Th 8-5 and Fridays 8-Noon. This person will help cover sick calls, short staffed situations, PTO, high census, and leaves of absence.

You Belong at Avera. Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Serves as a member of the provider's Care Team in coordinating the flow of patients through assisting provider with various responsibilities as requested, managing supplies and equipment, fielding and triaging phone call, and other front office tasks.

What you will do

Rooms patients, takes vitals, prepares patient for physician, assists physician when needed. Accurately completes documentation for charts. Maintains and views patient records, charts, and other pertinent information to include, but not be limited to, reviews all lab, hospital and other reports, and posts in the electronic medical record as necessary. Prepares result letters for patients as directed by physician. Maintains exam rooms for necessary supplies and materials. Ensures cleanliness. Maintains and cares for all equipment in a responsible manner. Reports any repairs as needed. Assists the provider and nurse scheduling of tests and procedures and with other support duties as time allows, including but not limited to: making copies, opening mail, completion of disabilities forms, death certificates, completing DME forms, and fax items as requested. Requests charts as needed for telephone calls and as provider requests. Accurately and efficiently checks in patients following applicable policies and procedures. Answers billing questions. Answers multiple line telephone and routes calls promptly. Alerts appropriate personnel to urgent messages/issues that require immediate attention. Maintains computer appointment scheduling and follows office scheduling policies/parameters. Responsible for changing scheduling templates when needed. Assists non-ambulatory patients to lab and x-ray as needed. Appropriately obtains referral from insurance, documentation of the referral and communicates the information to the patient, physician, and/or patient's family as necessary.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience

• High School or GED Equivalent or 1-3 months related experience and/or training; or equivalent combination of education and experience

Preferred Education, License/Certification, or Work Experience

• Associate's Medical Assistant degree from a college or technical school
• Medical terminology experience

Expectations and Standards

Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera's values of compassion, hospitality, and stewardship. Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Avera is an Equal Opportunity Employer

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail]. At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.