Patient Care Assistant II- Emergency Department

Newton-Wellesley Hospital; Newton (MA); On-site; USD 21,000 - 34,000; Full time

Job summary

Mass General Brigham's Newton-Wellesley Hospital is seeking a Patient Care Assistant II for the Emergency Department. Under the supervision of a registered nurse, you will support clinical care, monitor patient conditions, perform vital signs, assist with exams, and help maintain a safe, compassionate environment.

This per diem role requires 1–2 years healthcare experience, a high school diploma, and BLS certification.

Qualifications

• High School Diploma or Equivalent preferred.
• BLS Certification and LNA credentials preferred (as applicable).
• Healthcare experience 1-2 years required.
• Demonstrated knowledge of medical terminology required.

Responsibilities

• Perform patient care duties including vital signs, EKGs, bathing, feeding, and ambulation assistance.
• Ensure patient rooms are stocked, equipped, and cleaned per protocol.
• Collect specimens and document results.
• Retrieve and set up equipment, clean between uses, report malfunctions.
• Document patient information (height, weight, intake/output, glucose).
• Assist with food tray setup and feeding when needed.
• Communicate with nursing staff about patient care and condition.
• Receive and direct Medical Staff, patients, and visitors.

Skills

Multitask

Medical terminology

Typing skills

Interpersonal skills

Safe Patient Handling

Education

High School Diploma or Equivalent

Experience in lieu of degree not accepted

Job description

Patient Care Assistant II- Emergency Department

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Site: Newton-Wellesley Hospital

Under the direction of a registered/licensed nurse (RN), is a member of the interdisciplinary health care team assists in clinical support functions to promote a safe, compassionate patient care environment.

Essential Functions

• Perform patient care-related duties and clinical functions as assigned, including, but not limited to, performing and documenting point of care, vital signs, EKGs, bathing and other sanitary needs of patients, transferring and assisting with ambulation of patients, feeding patients, etc. Assist RNs and physicians with other exams and treatments as required.
• Ensure that patient rooms are stocked, equipped, and cleaned appropriately, as needs indicate and as patient volumes change.
• Performs specimen collection and documents all appropriate information.
• Retrieves equipment from other areas, sets up equipment, cleans equipment between patient use, and reports malfunctioning equipment per organizational policy.
• Documents patient information, such as height, weight, intake of fluids and food, output of urine/stool/vomit/other drainage, and blood glucose results.
• Assist patients with food tray setup and eating if necessary.
• Communicate with nursing staff in an effective and timely manner around issues related to patient care and patient condition.
• Receive and direct Medical Staff, personnel, patients, and visitors.

Qualifications

Education

High School Diploma or Equivalent preferred

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Nursing Assistant [LNA - New Hampshire] - New Hampshire Board of Nursing preferred

Experience

Healthcare experience 1-2 years required

Knowledge, Skills and Abilities

• Ability to multitask and handle stress crisis situations effectively.
• Demonstrated knowledge of medical terminology required.
• Demonstrated typing skills and computer experience required.
• Good interpersonal, organizational, and oral and written communication skills required.
• Ability to lift and transport patients using the appropriate physical technique in a safe manner for the patient and self according to Safe Patient Handling Guidelines.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

2000 Washington Street

Scheduled Weekly Hours

0

Employee Type

Per Diem

Work Shift

Rotating (United States of America)

Pay Range

$ - $25.28/Hourly

Grade

3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.