Patient Care Assistant I

Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 22,000 - 36,000; Full time

Job summary

The Brigham and Women's Hospital, Inc. is seeking a Patient Care Assistant to support licensed personnel in delivering direct patient care.

You will assist with daily living activities, monitor vital signs, document in the EHR, and help with nourishment and mobility as needed. Responsibilities include 1:1 observation, phlebotomy, and ensuring patient rooms are stocked and clean, while collaborating with the care team to ensure safety and quality.

Qualifications

• 0-1 year experience in patient care preferred.
• High School Diploma or Equivalent required (preferred).
• Basic life support and nursing assistant credentials preferred.

Responsibilities

• Assist patients with activities of daily living (bathing, dressing, eating).
• Take and document vital signs, temperature, and basic assessments.
• Assist with feeding and meals as needed.
• Keep patient rooms stocked, clean, and safe.
• Operate and maintain equipment; report malfunctions.
• Assist with patient admissions and discharges.
• Support orientation and onboarding of new team members.
• Communicate with nursing staff regarding patient care and condition.
• Foster a collaborative and professional team environment.

Skills

Patient care

Vital signs

EKGs

Documentation

Mobility assistance

Education

High School Diploma or Equivalent

Tools

EHR

Job description

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary Summary

Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration.

Does this position require Patient Care?

Yes

Essential Functions

• -Performs patient care-related duties and clinical functions as assigned, including, but not limited to, performing and documenting point of care, vital signs, EKGs, bathing and other sanitary needs of patients, transferring and assisting with ambulation of patients, 1:1 patient observation for safety purposes, and phlebotomy. Assist RNs and physicians with other exams and treatments as required.
• -Completes all documentation such as height, weight, intake of fluids and food, output of urine/stool/vomit/other drainage, and blood glucose results in the Electronic Health Record (EHR).
• -Assists patients with food tray setup, eating, and feeding, as needed.
• -Ensures that patient rooms are stocked, equipped, and cleaned appropriately, as needs indicate and as patient volumes change.
• -Retrieves equipment from other areas, sets up equipment, cleans equipment between patient use, and reports malfunctioning equipment per organizational policy.
• -Assists with admitting and discharging patients.
• -Facilitates orientation of new PCA team members as directed.
• -Interacts with patients, visitors, and other care team members effectively
• -Communicates with nursing staff effectively and in a timely manner regarding issues related to patient care and condition.
• -Fosters a positive, collaborative team environment that promotes teamwork and professional growth.

Qualifications Education

High School Diploma or Equivalent preferred

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

• Basic Life Support [BLS] - Generic - HR Only preferred
• Certified Medical Assistant [National Certification] - Generic - HR Only preferred
• Nursing Assistant/Patient Care Technician [National Certification] - Generic - HR Only preferred
• Nursing Assistant [LNA - New Hampshire] - New Hampshire Board of Nursing preferred

Experience

Experience working in patient care/elder care 0-1 year preferred

Knowledge, Skills and Abilities

• - Ability to understand and follow written and oral instructions.
• - Knowledge of medical terminology.
• - Strong patient/customer service skills.
• - Ability to lift up to 35 pounds.
• - Proficient in computer skills to work efficiently with electronic medical records.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type Onsite Work Location 75 Francis Street

Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Rotating (United States of America)

Pay Range $ - $26.58/Hourly Grade 3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.