Patient Care Advocate | Wilson Parke | M-F Closing Shift

Radiology Partners; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Austin Radiological Association (ARA Diagnostic Imaging), a Radiology Partners practice, is seeking a front-desk professional to deliver exceptional patient service at our Greater Austin outpatient imaging centers. The role focuses on greeting patients, providing accurate information, processing records, and verifying insurance during check-in and billing.

ARA emphasizes competitive compensation and total rewards, a true work-life balance with no on-call shifts, and growth opportunities within a

Qualifications

• High School Diploma or equivalent.
• Excellent customer service and interpersonal skills. Must demonstrate a pleasant, professional demeanor.
• Ability to communicate clearly and tactfully, verbally and in writing, and to motivate others.
• Must have excellent organizational skills and attention to detail.
• Knowledge of medical reception tasks, clinic procedures, medical terminology and paperwork processing requirements.

Responsibilities

• Displays exemplary customer service at all times with both internal and external customers including a positive, friendly and caring attitude.
• Greets patients and visitors, determines the nature of their visit and provides accurate, appropriate information.
• Provides information regarding particular exams and procedures including prep information.
• Prepares, processes, and maintains all confidential records on new and existing patients.
• Verifies patient identity, retrieves and processes current patient insurance information and checks for exam authorization during check in and billing processes.

Skills

Customer service

Interpersonal skills

Communication

Organizational skills

Education

High School Diploma or Equivalent

Job description

JOIN ARA DIAGNOSTIC IMAGING (A Radiology Partners practice): Make a local impact in the Greater Austin, TX area!

At Austin Radiological Association (ARA Diagnostic Imaging), we believe transforming radiology starts with investing in the people who deliver care every day. As a practice of Radiology Partners (RP), ARA combines a strong local presence across Austin with the support and resources of a leading national radiology organization—delivering exceptional outpatient imaging while offering healthcare professionals meaningful, sustainable careers.

About Ara Diagnostic Imaging & Radiology Partners, Inc.

Since 1954, Austin Radiological Association (ARA Diagnostic Imaging) has been a trusted leader in medical imaging across Central Texas, providing high-quality, patient-focused care through 18 state-of-the-art outpatient imaging centers and partnerships with 24 area hospitals throughout the Austin market.

As a proud practice of Radiology Partners since 2019, ARA combines trusted local care with the strength of a national radiology organization, offering advanced diagnostic technology, access to hundreds of board-certified radiologists, enhanced AI capabilities, and a commitment to innovation, quality, and convenient community-based care.

Together, RP and ARA Diagnostic Imaging we are redefining how imaging supports patients, referring providers, and the clinicians who make care possible. When you join ARA, you’ll be backed by Radiology Partners (RP)—a nationally recognized organization that prioritizes clinical excellence and a people‑first culture.

Why Join Us

• Competitive compensation and comprehensive total rewards
• True work-life balance in an outpatient setting—no on-call shifts or overnights
• Consistent RP standards with local leadership and support
• Opportunities for modality cross‑training and professional growth
• A fun, team-first culture at ARA —collaborative, supportive, and grounded in safety and trust

Radiology Partners has been Certified Great Place to Work™ for five consecutive years, reflecting the experiences of team members across our practices nationwide.

Position Summary

• Displays exemplary customer service at all times with both internal and external customers including a positive, friendly and caring attitude
• Greets patients and visitors, determines the nature of their visit and provides accurate, appropriate information
• Provides information regarding particular exams and procedures including prep information.
• Prepares, processes, and maintains all confidential records on new and existing patients.
• Verifies patient identity, retrieves and processes current patient insurance information and checks for exam authorization during check in and billing processes

Desired Professional Skills And Experience

• High School Diploma or equivalent.
• Excellent customer service and interpersonal skills. Must demonstrate a pleasant, professional demeanor.
• Ability to communicate clearly and tactfully, verbally and in writing, and to motivate others
• Must have excellent organizational skills and attention to detail.
• Knowledge of medical reception tasks, clinic procedures, medical terminology and paperwork processing requirements.

For More Information

Learn more about this opportunity here: Link to Job Description here .

Compensation & Total Rewards

Final compensation is determined based on education, experience, certifications, and geographic factors.

In addition to competitive pay, Radiology Partners offers a robust total rewards package, which may include:

• Health and wellness coverage options
• 401(k) with employer offerings
• Paid time off and paid holidays
• Incentive and productivity programs (where eligible)
• Family planning and telehealth benefits
• (All benefits subject to eligibility requirements.)

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

CCPA Notice

When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

Radiology Partners participates in E-verify .