Patient Care Advocate - 730650

A-Line Staffing Solutions LLC; Eugene (OR); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

401(k) with match

Benefits after 90 days

Job summary

A-Line Staffing Solutions LLC is seeking a Clinical - Patient Care Advocate in Eugene, Oregon. This on-site role supports Medicare members by closing care gaps, conducting health coaching, scheduling appointments, arranging transportation, coordinating referrals, and providing follow-up to ensure complete care.

The position requires a healthcare-related Bachelor’s degree (or four years of equivalent experience), a valid driver’s license, and preferred credentials such as LPN, LMSW, CSW, LSW, or

Qualifications

• Bachelor's degree in healthcare, public health, nursing, psychology, social work, health administration, or related field, or four years of equivalent work experience.
• High school diploma required.
• Valid driver’s license and reliable transportation.
• LPN, LMSW, CSW, LSW or RN preferred.
• Two+ years of direct patient care, social work, quality improvement, or health coaching experience preferred.

Responsibilities

• Close care gaps and remove barriers to care for members.
• Conduct member outreach and health coaching.
• Schedule appointments and arrange transportation.
• Coordinate referrals and follow-up on service completion.
• Educate practices on HEDIS measures and ICD-10/CPT coding.
• Document member contacts and outcomes; act as liaison among members, families, physicians, facilities, agencies and internal teams.

Education

Bachelor's degree in healthcare/public health/nursing/psychology/social work/health administration or related field or equivalent 4 years experience

High school diploma

Job description

Job Title

Clinical - Patient Care Advocate - 730650

Address

Eugene, OR

Job Description

Work with members and providers to close care gaps and remove barriers to care. Conduct member outreach, health coaching, and face-to-face education. Schedule appointments, arrange transportation, coordinate referrals, and provide follow-up. Educate provider practices on HEDIS measures and ICD-10/CPT coding. Assess provider performance and collaborate on quality improvement initiatives. Document member contacts, outreach outcomes, scheduling, service completion, and gap closure. Serve as a liaison among members, families, physicians, facilities, agencies, and internal departments.

Critical Information

On-site position in the Eugene area; not remote. Monday through Friday schedule, with potential evening and weekend outreach. Supports Oregon Medicare members with verified HEDIS care gaps. Maintain confidentiality of business and protected health information. Candidates must be authorized to work in the United States without current or future employment-based visa sponsorship. Subcontracting is not permitted.

Education/Licenses Needed

Bachelor's degree in healthcare, public health, nursing, psychology, social work, health administration, or a related health field, or equivalent work experience totaling four years. High school education required. Valid driver's license required. Preferred credentials include LPN, LMSW, C-SW, LSW, or RN. Healthcare certification and CNA, MA, or RN credentials preferred. At least two years of experience in direct patient care, social work, quality improvement, or health coaching preferred.

Benefits

Benefits are available to full-time employees after 90 days of employment. A 401(k) with company match is available after 1 year of service.

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