Patient Billing Specialist

The Chronicle Of Higher Education, Inc.; Aurora (CO); On-site; USD 44,376 - 57,696; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement 401(a) plan

Paid time off

Vacation days

Sick days

Holiday days

Tuition benefit

ECO Pass

Job summary

The University of Colorado Anschutz is hiring a full-time Patient Billing Specialist in Aurora, CO. The role requires patient relations and customer service experience within an academic dental environment.

It includes billing, accounts receivable, Medicaid and third‑party insurance responsibilities, and educating staff on SDM financial policies. Onsite work in the Orthodontics patient billing window with occasional back-up coverage.

Qualifications

• Two years of technical accounting, bookkeeping, medical billing, or related experience.

Responsibilities

• Greet patients and explain clinic financial policies and procedures.
• Communicate SDM financial policies to patients, students, staff and resolve issues.
• Process payments (cash, checks, credit card) from patients and insurers.
• Maintain electronic health record system for accurate billing and reporting.
• Reconcile cash, checks and cards against reports and systems.
• Prepare daily clinical deposits and related documentation.
• Ensure proper paperwork retained and sent to Bursar's Office.
• Verify Medicaid eligibility and communicate results.

Skills

Technical accounting

Cash handling

Insurance terminology

Medicaid terminology

Dental/medical insurance terminology

Bilingual English/Spanish

Education

Two years technical accounting/related experience

Job description

University of Colorado Anschutz

Department: School of Dental Medicine, Department of DentalClinic Support Services

Job Title: Patient Billing Specialist

Position #: 00767609 – Requisition #: 40639

Job Summary:

We are hiring for a full-time Patient Billing Specialist. We areseeking professionals with demonstrated patient relations andcustomer service experience interested in working in an academic,dental medicine environment. We welcome applications fromindividuals who are collaborative, communicative, caring, detailoriented, organized, proactive, able to think critically, focusedon quality, dedicated to personal growth, and highlymotivated.

The Patient Accounting Department, a unit of the Office ofFinancial Affairs, is responsible for managing and monitoring allaspects of patient accounting and interactions with dentalinsurance companies, Medicaid, and collection agencies. Under thedirection of the Patient Accounting Supervisor, the Patient BillingSpecialist's primary responsibilities include performing accountingservices (i.e., payments, billing, accounts receivable, collectionmanagement, patient registration, Medicaid billing &third-party insurance billing), and educating students, faculty,and staff on SDM patient financial policies and procedures.

The position is located at the University of Colorado - AnschutzMedical Campus. Hours will be dependent on business need (i.e.,career fairs, employee consultations, professional development) buttypically will be Monday – Friday between the hours of 8:00am and5:00 pm. This is a patient facing position and is 100% onsite. Theprimary work location for this position is the Department ofOrthodontics patient billing window, but this role may provideback-up coverage for any of the patient billing windows asneeded.

Key Responsibilities:

• Receive and greet patients, offer information concerning clinicpractice policies, financial procedures, and operations.
• Advise and communicate with patients, students, faculty, andstaff concerning SDM financial policies and procedures (i.e.,patient financial responsibilities, dental insurancepre-authorizations, and policies) and resolves patient financialaccount issues.
• Process and appropriately document various payments (i.e.,cash, checks, and credit card) from patients and insurancecompanies, and other entities (e.g., Department of Health Care& Human Services)
• Perform maintenance in the electronic health record system toensure accurate billing and reporting.
• Reconciles and verifies transactions (i.e., cash, check andcredit card) against reports clinic computer system and credit cardtransaction terminals.
• Assists in the daily preparation of clinical activity depositsto include log sheet, UCD campus cash receipt, the bank depositreceipt and armored car deposit pick up log.
• Responsible for making sure that the proper paperwork isretained in the payment office and sent to the Bursar'sOffice.
• Responsible for verifying Medicaid eligibility In a timelymanner and communicating to necessary parties results that requireaction; Responsible for maintaining the files for all Medicaidpaperwork and any Medicaid correspondence in the patient accountingoffice.

Work Location:

Onsite – this role is expected to work onsite and is located inAurora, Colorado.

Why Join Us:

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday,vacation and sick leave! The University of Colorado offers anexcellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your grosspay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 15/year
• Tuition Benefit: Employees have access to this benefit on allCU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

• Two years of technical accounting, bookkeeping, medicalbilling, or related experience
  • Substitution : Appropriate education will substitute forthe required experience on a year-for-year basis.

Applicants must meet minimum qualifications at the time ofhire.

Preferred Qualifications:

• Demonstrated experience in handling cash in a professionalenvironment.
• Demonstrated experience with insurance, Medicaid, anddental/medical insurance terminology, principals, andprocesses.
• Previous experience working in a dental and/or academic medicalenvironment.
• Bilingual in English and Spanish.

Conditions of Employment:

• Applicants must be legally authorized to work in the UnitedStates without requiring sponsorship. We are unable to provide workvisa sponsorship or employment authorization for this position nowor in the future.
• Report promptly Monday through Friday, from 8am-5pm to ensureadequate coverage of the booth.
• The primary work location for this position is in theDepartment of Orthodontics patient billing window, but theindividual in this role will also need to be willing and able towork at any of the patient billing windows as needed.

Knowledge, Skills and Abilities:

• Ability to analyze, interpret, and evaluate a broad range oflaws, rules, and regulations in order to exercise good judgment inapplication.
• Ability to manage patient and financial accounting informationsystems, processes, and policies.
• Ability to analyze financial and accounting information toidentify as well as correct variances.
• Knowledge of the professional standards, concepts, andpractices of insurance, Medicaid, and dental/medical insuranceterminology, principals, and processes.
• Ability to communicate effectively, both in writing andorally.
• Ability to establish and maintain effective workingrelationships with employees at all levels throughout theinstitution.
• Ability to maintain a high level of confidentiality whileworking with sensitive information.
• Ability to take initiative with daily work activities andcollaborates to create a positive effect on team performance.

Questions should be directed to: Oscar Demoya, [e-mail]

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $44,376 – $57,696. The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range ofpossible compensation at the time of posting. This position may beeligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck.The University of Colorado provides generous leave, health plansand retirement contributions that add to your bottom line.

Total Compensation Calculator

Equal Employment Opportunity Statement:

CU is an Equal Opportunity Employer and complies with allapplicable federal, state, and local laws governingnondiscrimination in employment. We are committed to creating aworkplace where all individuals are treated with respect anddignity, and we encourage individuals from all backgrounds toapply, including protected veterans and individuals withdisabilities.

ADA Statement:

The University will provide reasonable accommodations to applicantswith disabilities throughout the employment application process. Torequest an accommodation pursuant to the Americans withDisabilities Act, please contact the Human Resources ADACoordinator at [e-mail].

Background Check Statement:

The University of Colorado Anschutz is dedicated to ensuring a safeand secure environment for our faculty, staff, students andvisitors. To assist in achieving that goal, we conduct backgroundinvestigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19virus and other vaccine preventable diseases. If you work, visit, or volunteerin healthcare facilities or clinics operated by our affiliatedhospital or clinical partners or by CU Anschutz, you will berequired to comply with the vaccination and medical surveillancepolicies of the facilities or clinics where you work, visit, orvolunteer, respectively. In addition, if you work in certainresearch areas or perform certain safety sensitive job duties, youmust enroll in the occupational health medical surveillance program.