Patient Billing & Services Specialist (U-Pass)

UNKNOWN; United States; On-site; USD 51,262,000 - 75,504,000; Full time

Benefits offered by this job

U-Pass transportation assistance

Job summary

Washington University in St. Louis is seeking a Patient Billing/Services Representative (PSR) in Saint Louis, MO 63110.

This patient-facing role obtains insurance information, counsels on financial assistance, and guides patients through the billing process in a fast-paced clinic setting. The position offers a structured schedule, no weekends, 40 hours per week, and benefits including U-Pass transportation.

Qualifications

• High school diploma or equivalent required.
• Experience with medical billing and third-party claims preferred.
• Strong customer service and communication skills.
• Familiarity with Epic EHR is preferred.

Responsibilities

• Obtains insurance information from patients and discusses financial options.
• Registers new patients and assists with form completion.
• Explains billing processes and responds to inquiries from patients and payers.

Skills

Customer Service

Effective Written Communication

Interpersonal Communication

Scheduling

Team Collaboration

Education

High school diploma or equivalent

Tools

Epic EHR

Billing software

Job description

Washington University in St. Louis is seeking a Patient Billing/Services Representative (PSR) in Saint Louis, MO 63110.

This patient-facing role obtains insurance information, counsels on financial assistance, and guides patients through the billing process in a fast-paced clinic setting. The position offers a structured schedule, no weekends, 40 hours per week, and benefits including U-Pass transportation.