Patient Billing Advocate: Clarify & Correct EOBs

Amaze Health; Denver (CO); On-site; USD 58,000 - 80,000; Full time

Job summary

Amaze Health is seeking a dedicated Billing Advocate to help patients navigate complex medical billing challenges in a fast-paced telehealth environment. You will review EOBs, itemized receipts, and related documents to identify errors such as upcoding, balance billing, or incorrect benefit application, advocating for corrections with providers and insurers.

This in-person Denver role requires strong analytical skills, meticulous attention to detail, and a patient-first mindset as you

Qualifications

• Minimum five (5) years experience in a health care setting including medical, insurance, or hospital setting.
• Proven experience in medical billing, revenue cycle management, or a related field.
• Familiarity with handling appeals, interpreting EOBs, and applying benefits from health plans.
• Experience in reading SPDs or similar plan documents.
• Strong understanding of common billing errors and healthcare reimbursement processes.
• Excellent communication skills, with the ability to explain complex billing concepts to non-experts.
• Certification in Medical Billing is preferred.

Responsibilities

• Review patient-submitted EOBs, itemized receipts, and billing statements for red flags and discrepancies.
• Analyze health plan documents to verify proper benefit application and compliance.
• Act as a third-party advocate by contacting facilities to request rebills or correct information.
• Follow up with insurance providers to confirm accurate processing and address mistakes.
• Communicate clearly with patients to explain findings, next steps, and resolutions.
• Document all reviews and outcomes in internal systems for compliance and tracking.
• Collaborate with internal teams on complex appeals or persistent issues.
• Stay updated on billing regulations and health plan variations to enhance advocacy.

Skills

Analytical skills

Attention to detail

Patient advocacy

Communication skills

Microsoft Office

Education

Medical Billing Certification - preferred

Tools

Microsoft Office Suite

Job description

Amaze Health is seeking a dedicated Billing Advocate to help patients navigate complex medical billing challenges in a fast-paced telehealth environment. You will review EOBs, itemized receipts, and related documents to identify errors such as upcoding, balance billing, or incorrect benefit application, advocating for corrections with providers and insurers.

This in-person Denver role requires strong analytical skills, meticulous attention to detail, and a patient-first mindset as you