Patient Associate (Phlebotomist)

UPMC; Greenville (PA); On-site; USD 36,000 - 48,000; Full time

Job summary

UPMC Horizon-Greenville is hiring a regular full-time Patient Associate (Phlebotomist) to support our Outpatient Center. The role involves various day shifts, including some Saturdays, with travel to related UPMC centers as needed. Candidates with phlebotomy education or experience are encouraged to apply.

The position emphasizes patient interaction, accuracy in specimen collection, HIPAA compliance, and collaboration with medical staff to ensure efficient department operations.

Qualifications

• Candidates with registration and phlebotomy education or experience are encouraged to apply.

Responsibilities

• Obtain patient consent and document in accordance with HIPAA rules.
• Perform venipuncture, swab, heel stick and fingerstick collections.
• Perform and document EKGs.
• Procure and process laboratory specimens and requisitions.
• Maintain professional communications with staff and patients.
• Provide directions within the facility and support outpatient center operations.
• Assist with billing-related tasks including test ordering and registration.

Skills

Phlebotomy

HIPAA compliance

Education

Phlebotomy certification or training

Job description

Whether you're looking for a collaborative team setting, excellent work life balance, or experience with an industry leader, our Patient Associate opportunity offers many ways for you to get involved!

UPMC Horizon-Greenville is currently hiring a regular full-time Patient Associate (Phlebotomist) to support our Outpatient Center. This position will work varying day shifts with primarily 9:00AM to 5:30PM as scheduled shift. This role will work every other Saturday 6:00AM to 12:00PM with no on-call or holidays. Travel to Hermitage Specialty Care and UPMC-Shenango Valley Outpatient Centers would be required for this position as needed.

Candidates with registration and phlebotomy education or experience are encouraged to apply!

Responsibilities:

• Consistently utilize spare time to benefit unit, patients, and co-workers.
• Contribute to the efficient operation and management of the department.
• Obtain signature of patient or family member of consent to treatment and financial responsibility flowing the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations.
• Present self in a positive manner reflected by personal attire and etiquette.
• Demonstrate cost consciousness through efficient use of time, materials, staff, equipment, supplies and available resources.
• Instruct patients on the collection procedures for laboratory specimens that are obtained by the patient.
• Establish and maintain good rapport and cooperative relationship with medical staff, co-workers, supervisors and others.
• Exhibit integrity, courtesy, and respect for others.
• Maintain confidentiality of hospital and department information with no infractions.
• Utilize established policies, procedures and protocols when implementing care in an effort to positively affect patient outcome.
• Perform and documents EKGs.
• Procure appropriate specimens by venipuncture, swab, heel stick and fingerstick following established procedures including proper patient identification procedures.
• Maintain professional, pleasant and effective communications both internally and externally.
• Procure and process laboratory specimens, requisitions, and order entries from internal and external facilities.
• Participate in the collection and communication of data pertaining to health status and needs of patients of all ages on an ongoing basis.
• Provide directions to areas within facility.
• Promote the hospital's image and maintains a positive and helpful attitude toward employees, physicians, visitors, and the community to enhance the hospital's reputation as a health care center.
• Perform test ordering, charging, registration of patients, and daily work directed to billing department accurately.
• Collect and record patient payments at time of service.
• Access to areas where medications, syringes or sharps may be stored is necessary and permitted in order to perform routine tasks as delineated in the employee's job description