Patient Appointment Navigator

Agence PROvidence; Lubbock (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Covenant Medical Group is seeking a scheduling coordinator to manage patient appointment flow and entry into the department scheduling system. You will communicate with patients and staff to coordinate all appointments, including outside referrals, while ensuring accurate clerical intake of records.

The role emphasizes adherence to departmental procedures and timely updates to patient files, supporting a patient-focused care environment at the Covenant Medical Group facility in Texas.

Qualifications

• 1 year medical scheduling/receptionist experience preferred.

Responsibilities

• Coordinate patient schedules and input appointments into the department's scheduling system.
• Schedule outside appointments as needed and communicate with patients and staff about all scheduled appointments.
• Accurately obtain patient records for clerical work-up and verify procedures align with departmental guidelines.

Skills

Medical scheduling

Receptionist experience

Tools

Scheduling system

Job description

Covenant Medical Group is seeking a scheduling coordinator to manage patient appointment flow and entry into the department scheduling system. You will communicate with patients and staff to coordinate all appointments, including outside referrals, while ensuring accurate clerical intake of records.

The role emphasizes adherence to departmental procedures and timely updates to patient files, supporting a patient-focused care environment at the Covenant Medical Group facility in Texas.