Patient Ambassador

Sodexo; Hershey (PA); On-site; USD 24,796 - 30,307; Part time

Benefits offered by this job

Flexible schedule

Paid time off

Health benefits

Tuition reimbursement

401k

Job summary

Sodexo is seeking a Patient Ambassador at PENN STATE MILTON S. Hershey Medical Center. This on-call, part-time role involves warmly welcoming patients, assisting with menu planning, meal delivery, and direct patient interaction.

No prior experience is required, and the position emphasizes teamwork, reliability, and adaptability to varying shifts. The role offers a flexible, supportive work environment, ongoing training, and a comprehensive benefits package.

Qualifications

• No prior work experience required.
• Candidates should be team players who can adapt to varying shifts.
• Reliability and a positive attitude are essential for patient-facing roles.

Responsibilities

• Provide nutritional care to patients by assisting in menu selection and delivering meals with direct patient contact.
• Receive and process phone orders from patients or staff.
• Identify patients who have not ordered meals using tray tracking and relay information to Sodexo leadership.
• Make meal rounds and collect survey information to improve service.
• Attend scheduled shifts on time and perform other duties as needed.

Skills

Team-oriented

Adaptable

Reliable

Job description

Location: PENN STATE MILTON S. HERSHEY MEDICAL CENTER - 96020001

Workdays/shifts: Varying shifts, days/hours (open availability preferred). More details will be provided during the interview process.

Employment Type: On-call part-time

Pay Range: $18 per hour - $22 per hour

Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way.

What You’ll Do:

As a Patient Ambassador at Sodexo, you are a warm-welcomer and experience ambassador. Your dedication to helping others brings a smile and makes a meaningful impact on others.

Responsibilities include:

• Provide nutritional care to patients by assisting in menu selection Providing patient meal delivery and patient set-up with direct patient contact
• Receive and process phone orders
• Identifying patients who have not ordered meals with the assistance of the tray tracking system
• Make meal rounds and collect survey information and relay pertinent information to Sodexo leadership
• Attends work and shows for scheduled shift on time with satisfactory regularity
• Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.

What You Bring:

• Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all.
• No previous work experience required.

What We Offer:

• Flexible and supportive work environment, so you can be home for life's important moments.
• Access to ongoing training/development and advancement opportunities to turn your job into a career
• Full array of benefits that support you and your family’s wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.
• In addition to Sodexo's standard, some locations may offer additional site-specific benefits, including free "shift" meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.

Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for. However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location. We encourage you to discuss any questions about Sodexo's benefit offerings during the interview process.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.