Patient Advocate - Business Development Partner

Hanger, Inc.; Oklahoma; On-site; USD 52,000 - 78,000; Full time

Job summary

Hanger, Inc. is seeking a Patient Advocate - Business Development Partner to enhance patient care and support through effective communication and relationship management. The role is vital in providing guidance to patients undergoing orthotic and prosthetic treatment, ensuring they receive comprehensive support throughout their journey.

Benefits

Competitive Compensation Packages

401k Savings and Retirement Plan

Medical, Dental, and Vision Benefits

PTO that includes Vacation and Sick time

Paid Parental Bonding Leave

Qualifications

• Minimum 2 years experience in patient care environment.
• Preferred certifications include ATC, CNA, MA, EMT.
• Ability to communicate persuasively both orally and in writing.

Responsibilities

• Provide patient consultation, comfort, and guidance.
• Build and maintain referral relationships.
• Coordinate patient follow-ups post-surgery.

Skills

Communication

Patient Advocacy

Relationship Building

Medical Knowledge

Education

BA/BS in Healthcare Administration, Marketing, Business Administration or equivalent

Tools

Salesforce.com

MS Office

Job description

Patient Advocate - Business Development Partner

Join to apply for the Patient Advocate - Business Development Partner role at Hanger, Inc.

Patient Advocate - Business Development Partner

1 day ago Be among the first 25 applicants

Join to apply for the Patient Advocate - Business Development Partner role at Hanger, Inc.

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?

The Business Development Manager I (BDM) provides superior patient support and customer service via proactive intervention, communication, and patient advocacy as well as providing emotional and educational support to patients and families coping with limb loss and/or a variety of orthotic and prosthetic needs.

This role will provide patient consultation, comfort, and guidance through the spectrum of initial patient referral and interaction, surgery, recovery, treatment and rehab. While interacting with health care providers in the community, the BDM I will be responsible for building relationships and building bridges to new opportunities, ultimately building loyal referral patterns.

Working closely with Hanger prosthetic personnel, office staff, and Business Development Managers this position holds responsibility for the day to day management of, and communication with, patients, internal team, and health care providers involved in the care of the patients they are managing.

The ideal candidate should be equipped with a thorough understanding the medical/healthcare field.

Territory: Central Oklahoma. Strong preference for candidates to be local to Oklahoma City.

Your Impact

• Ensure that new patients are contacted after initial consult
• Coordinate AMPOWER visits
• Build and maintain referral relationships for Hanger Clinic
• Support patients with amputations through the weeks post -surgery on behalf of Hanger Clinic
• Keep the patient engaged after initial contact with follow up communications and appointments to ensure and excellent patient experience and continuity of care at Hanger Clinic
• Provide new patients and their families with information, resources, advice and counsel on the process and options to be fit with a prosthetic / orthotic device
• Assist existing patients with upcoming visits and fittings
• Assist with obtaining appropriate clinical documentation for insurance coverage
• Maintain communication with associated health professional.
• Updates on follow up visits w/surgeon including wound description and pictures.
• Develop and implement strategies to maximize revenue from existing referral sources, generate new referral sources
• Work in hospital, skilled nursing and rehab type facilities, patient care settings, complete all hospital/facility vendor credentialing.
• Monitor territory performance through regular review of referral reports, looking for drops in business flow
• Develop Sales/Growth Plans with each clinic in assigned territory
  
  

Minimum Qualifications

• Minimum 2 years of experience in a patient care environment
• Ability to be credentialed at major hospitals
  
  

Preferred

• ATC, CNA, MA, EMT, Surgical Technician, LVN, PTA, Physician Extenders, OTA, or like certification
• BA/BS in Healthcare Administration, Marketing, Business Administration or another related field OR an equivalent combination of education and experience required
• ATC, CNA, MA, EMT, Surgical Technician, LVN, PTA, Physician Extenders, OTA, or like certification
  
  

Additional Success Factors

• Medical sales experience to include: theraputic sales, home health sales, hospice sales, etc. with a focus on selling services rather than products/devices is strongly preferred
• Highly motivated and target driven with a proven track record in sales
• Ability to operate independently in a self-directed manner
• Ability to cultivate customer relationships both internally and externally
• Ability to communicate persuasively both orally and in writing
• Excellent knowledge of MS Office
• Experience with Salesforce.com preferred
• Reliable transportation, and the ability to travel to client locations
  
  

Remote Oklahoma: Pay range of $52,000.00- $78,000.00 + bonus + benefits. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.

Our Investment in You

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest
  
  

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

#ERF-HPO

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Hanger, Inc. by 2x

Get notified about new Patient Advocate jobs in Oklahoma County, OK.

Remote Insurance Customer Service Representative (Unlicensed)

Customer Service Representative (Annuities) - Remote

Oklahoma City, OK $31,800.00-$52,000.00 1 hour ago

Inbound Customer Service Agent – Consumer Relations (Remote)

Call Center - FNOL Customer Service Rep - Work from home!

Remote Insurance Customer Service Representative (Unlicensed)

Inbound Customer Service Agent-Bodewell (Remote)

Work at Home Contact Center Agent (Full-Time & Part-Time) (OK)

Work at Home Customer Service Agent (Full-Time & Part-Time) (OK)

Remote Mortgage Customer Service Representative

WAH Mortgage Customer Service Representative

Bilingual Call Center Customer Service Rep - FNOL Work From Home

On-Demand and Contingent Bilingual Spanish

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.