Patient Advocate

Level Health; St. Louis (MO); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

100% company‑paid health, dental, life insurance

401(k) with company match

Generous PTO immediately upon hire

Paid holidays

Job summary

Level Health in St. Louis, MO, is seeking a passionate patient advocate to support community health initiatives. In this role, you will organize and evaluate care options, support patients through their healthcare processes, and advocate for their needs. Ideal candidates will have 1+ years in a client-facing role, strong leadership skills, and be able to navigate ambiguous situations with effective solutions. The position offers a salary range of $40,000-$45,000, with comprehensive benefits, including full health coverage and generous PTO.

Qualifications

• 1+ years of experience in a client‑facing role.
• Strong leadership and communication skills.
• Ability to create structure in ambiguous situations.

Responsibilities

• Organize, facilitate, and evaluate care options for patients.
• Support patients throughout the healthcare process.
• Provide resources for reliable patient information.
• Help patients overcome barriers to care.
• Act as primary advocate for employees navigating healthcare choices.

Skills

Management Consulting

Customer Success

Account Management

Business Development

Problem solving

Communication skills

Leadership skills

Cultural sensitivity

Job description

Imagine working at the forefront of innovation in health insurance and joining a team of passionate visionaries working to fix healthcare in our communities.

Simpara is a high-growth, award-winning benefit consulting firm based in St. Louis, MO. We are transforming the health insurance model and delivering unrivaled outcomes in driving value-based care and reducing health spend. Our evidence-based strategies are helping employers reduce their healthcare spend by as much as 50% while improving the care and the benefits for their people.

We’re looking a driven individual to join our patient advocate team to drive our mission to make our communities stronger and healthier.

What You’ll Do

• Organize, facilitate, and evaluate care options to best meet the individual’s mental, physical, and emotional health
• Support patients throughout the healthcare process, from detection to treatment and beyond
• Provide resources for patients seeking reliable information
• Strive to achieve holistic client well-being by advocating for their needs, identifying in-network provider solutions, and ensuring solutions are cost-effective
• Help patients to overcome barriers such as financing or transport
• Refer patients to Counselors, as needed
• Manage timely appointment scheduling for tests and procedures
• Coordinating care with a patient’s care team
• Provide emotional support and empowerment to patients and their loved ones
• Acting as primary advocate for employees navigating their healthcare choices and benefits
• Delivering and communicating ROI for our clients

• Ideally 1+ years of experience in Management Consulting, Customer Success, Account Management, Business Development, or other client‑facing role
• Strong leadership skills
• Impressive executive presence and communication abilities
• Ability to create structure in ambiguous situations and design effective processes
• Bias for action
• Natural problem solver
• Passion for being a part of a fast‑growing company making a difference in our communities
• Excellent verbal and written communication skills
• Openness towards different cultures, beliefs, and traditions
• Sensitivity, discretion, and respect

• $40,000-$45,000 salary range with bonus opportunity
• 100% company‑paid health, dental, life, long‑term disability, & short‑term disability
• 401(k) with company match
• Generous PTO immediately upon hire
• Paid holidays