Patient Advocate

VirtualVocations; Santa Clara (CA); Remote; USD 35,000 - 50,000; Full time

Job summary

A healthcare service provider is seeking a Women's Health Inbound Patient Advocate to coordinate testing services and handle inquiries regarding products and insurance billing. The ideal candidate should have a high school diploma or equivalent, with at least 1 year of relevant experience. Fluency in Spanish is preferred. This is a remote position offering an opportunity to collaborate across multiple departments.

Qualifications

• At least 1 year of relevant experience or an associate/bachelor's degree.
• Experience managing inquiries regarding products and insurance billing.
• Ability to collaborate with multiple departments.

Responsibilities

• Coordinate testing services by communicating with patients and healthcare providers.
• Handle inquiries regarding products, insurance billing.
• Collaborate to address orders and billing processes.

Skills

Fluency in Spanish

Strong organizational skills

Ability to manage multiple tasks

Education

High School diploma or equivalent

Tools

PC applications

Excel

Word

Job description

A company is looking for a Women's Health Inbound Patient Advocate (Remote).

Key Responsibilities

• Coordinate testing services by communicating with patients and healthcare providers through various channels
• Handle inquiries regarding products, insurance billing, and ensure timely delivery of test results
• Collaborate with multiple departments to address orders and billing processes while identifying service improvement opportunities

Required Qualifications

• High School diploma or equivalent required; at least 1 year of relevant experience or an associate / bachelor's degree
• Fluency in Spanish is preferred
• Experience with PC applications, including Excel and Word
• Ability to manage multiple tasks simultaneously under pressure
• Strong organizational and task management skills