Patient Advocacy Manager

SupportFinity™; Washington; On-site; USD 87,000 - 90,000; Full time

Job summary

Planned Parenthood Federation of America seeks an experienced Patient Advocacy Project Manager to lead storytelling and engagement for national and local advocacy campaigns. You will collaborate with PPFA and Action Fund teams to build relationships, recruit storytellers, and ensure ethical, impactful storytelling across diverse communities.

The role reports to the Director of Patient Advocacy Campaigns and supports electoral campaigns with timely, compliant storytelling.

Qualifications

• Experience developing storytelling as a leadership practice.
• Minimum of 3 years of progressive campaign or organizing experience.
• Ability to manage competing priorities and work autonomously or in teams.

Responsibilities

• Manage storytelling campaigns for PPFA and Action Fund nationwide and locally.
• Recruit and engage storytellers across campaigns and electoral activities.
• Ensure ethical storytelling practices and data tracking for all storytelling efforts.

Skills

Storytelling leadership

Communication skills

Project management

Campaign experience

Data tracking systems

Collaborative work

Diversity & inclusion

Customer service

Education

High school diploma or equivalent

Job description

Full-time

Washington

Unknown

Planned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. Planned Parenthood organizations serve all people with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives. Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates, which operate non-profit health centers across the U.S. PPFA also works to educate the public on and advocate for issues of sexual and reproductive health. Formed as the advocacy arm of Planned Parenthood Federation of America, Planned Parenthood Action Fund is a separate non-profit membership organization tax-exempt under section 501(c)(4). The Action Fund engages in educational, advocacy, and limited electoral activity, including grassroots organizing, legislative advocacy, and voter education in furtherance of the Planned Parenthood mission. Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (Action Fund)seek an eager and experienced Patient Advocacy Project Manager. This job reports to the Director of Patient Advocacy Campaigns in the Organizing, Engagement, and Campaigns department. The Organizing, Engagement, and Campaigns department provides campaign strategy and organizing tactical support to PPFA and Action Fund’s national and local advocacy campaigns and Action Fund and PPVotes’ electoral campaigns.

Purpose

• This position manages and implements storytelling tactics for the Planned Parenthood national office by building and maintaining strong relationships with teams across the Federation and with individual storytellers to ensure PPFA or Action Fund campaigns’ storytelling goals are met.

Engagement

• Partners with local Planned Parenthood organizations to recruit and engage storytellers for PPFA and Action Fund’s national and local advocacy campaigns and Action Fund’s electoral campaigns.
• Collaborates across teams at the national office to execute tactics to elevate storytellers externally.
• Supports patient advocates and storytellers through public engagements to ensure ethical storytelling practices are followed.
• Liaises with national electoral organizations on storytelling work while supporting Planned Parenthood’s ethical storytelling practices on behalf of Action Fund and PPVotes.

Delivery

• Responsible for storyteller recruitment efforts including implementation of recruitment strategy of new and existing storytellers
• Ensures accurate and timely data collection and tracking for all National Office storytelling efforts
• Manages Action Fund and PPVotes’ requests for engaging Planned Parenthood storytellers and spokespeople for federal and state electoral campaigns through finding an appropriate storyteller, negotiating deadlines and content, and supporting the storyteller to complete the request.
• Coordinates with partner organizations and/or vendors on logistics for storytelling engagement opportunities and works directly with storyteller and/or direct point of contact supporting storyteller
• Works with Action Fund and PPVotes’ electoral staff and the Office of General Counsel to ensure compliance on electoral storytelling engagements
• Performs other duties as assigned.

Knowledge, Skills and Abilities (KSAs)

• The ideal candidate thrives in a fast-paced work environment, learns quickly, can think on their feet and is able to engage with a wide variety of people from different backgrounds.
• Experience of developing storytelling as a leadership practice is required.
• Minimum of 3 years of progressive campaign and or organizing experience preferred.
• High school diploma or equivalent required.
• Ability to manage competing priorities required.
• Ability to work autonomously and in teams, including with key external partners.
• Ability to create and implement tracking systems and develop streamlined processes required.
• Customer service skills are required.
• Must be a self-starter and possess strong interpersonal skills.
• Experience working in diverse communities with extensive knowledge of diversity and inclusion, and sensitivity/appreciation to cultural differences is required.
• Passionate, entrepreneurial approach to work.
• Excellent communication, writing, editing, and organizational skills.

$87,000 - $90,000 a year

Travel: 0 - 20% domestic

Planned Parenthood's cultural ethos, "In This Together", reflects our commitment to building a workplace culture that fosters belonging, promotes learning throughout the employee lifecycle, and recognizes individual contributions to our mission.

Planned Parenthood Federation of America participates in the E-Verify program.

Planned Parenthood Federation of America is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood Federation of America is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

About the company

Planned Parenthood Federation of America