Patient Admissions Coordinator - Full time, Night Shift, On Site

Providence Health & Services; Lubbock (TX); On-site; USD 2,122,000 - 3,180,000; Full time

Job summary

Providence Covenant Medical Center seeks a Patient Admissions Coordinator for the night shift. The role handles on-site registration, gathers demographics and insurance details, and secures patient liability at service time while performing financial clearance for scheduled visits.

You will greet patients professionally, adhere to regulatory guidelines, and support a culture of compassionate care within Revenue Cycle operations.

Qualifications

• Associate's degree in healthcare or business administration is preferred.
• 3 years of experience in Patient Access or a business office setting.
• Experience with insurance eligibility systems.
• 3 years of experience using medical terminology in a job setting.
• Knowledge of medical billing codes (CPT/ICD).
• 1 year knowledge of Epic Applications.

Responsibilities

• Assist patients during on-site registration and arrival process.
• Complete demographic and insurance information collection; collect patient liability at time of service.
• Perform financial clearance functions for scheduled accounts and ensure compliance.

Skills

Medical terminology

Insurance eligibility systems

CPT/ICD coding knowledge

Customer service

Education

Associate's Degree in Healthcare or Business Administration

Tools

Epic Applications

Job description

Description

Patient Admissions Coordinator - Full Time, Night Shift, On Site

Under the direction of the PAS supervisor/manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts. The Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters. All information is gathered while adhering to regulation and compliance requirements and guidelines and is documented timely and accurately.

Providence caregivers are not simply valued - they're invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Preferred Qualifications:

• Associate's Degree in Healthcare or Business Administration.
• 3 years Experience within Patient Access of Business office setting.
• Experience with insurance eligibility systems.
• 3 years Utilization of medical terminology in job setting.
• Knowledge in medical billing codes.
• 1 year Knowledge of Epic Applications.
• Demonstrated knowledge of CPT and ICD coding and medical terminology.
• Basic knowledge of insurance and managed care payors, healthcare registration, Medicare Secondary Payor, EMTALA and ABN.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 462540

Company: Providence Jobs

Job Category: Patient Access

Job Function: Revenue Cycle

Job Schedule: Full time

Job Shift: Night

Career Track: Admin Support

Department: 4001 SS RC OPREG TX COVENAN

Address: TX Lubbock 3615 19th St

Work Location: Covenant Medical Center

Workplace Type: On-site

Pay Range: $15.40 - $23.08

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.