PATIENT ACCTS ASSOC

System Support; Troy (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

System Support in Troy, OH seeks a Patient Accounts Associate to manage billing and collection of third-party claims, post related transactions, and ensure accurate self-pay liability. You will work under the Patient Financial Services Supervisor, adhering to departmental policies and procedures.

Responsibilities include discussing accounts with patients and third parties, assessing when to refer accounts to external collections, and ensuring any charges related to clinical trials are billed

Qualifications

• 1-3 years of healthcare billing, collections, or access experience.
• Associate’s degree in healthcare or business can be substituted for two years of experience.
• Minimum High School/GED as entry requirement.
• Proficiency with Microsoft Office (Word and Excel) and basic accounting fundamentals.

Responsibilities

• Billing and collection of third-party claims and posting of billing transactions.
• Ensure appropriate self-pay liability on accounts and discuss balances with patients/third parties.
• Determine status for referral of accounts to external collections.
• Ensure charges related to clinical trial research activities are billed when applicable.

Job description

Overview

Position: Patient Accounts Associate

Department: PFS COMM/MCG SUPERVISION

Business Unit: System Support / UVMC

Shift Hours: 8:00am-4:30pm

Status: Full-time/ 80 Hours Per Pay

Primary Location: 3130 N COUNTY ROAD 25A, TROY, OH

Position Summary

Under the supervision of Patient Financial Services Supervisor, this position will be responsible for billing and collection of third-party claims, posting of billing and collection transactions, and ensuring appropriate self-pay liability on accounts up to and including final disposition of the account balance. All transactions must be completed in compliance with the departmental policies and procedures. This position will be knowledgeable of self-pay and financial assistance policies and will be required to discuss accounts with patients and third parties who are responsible for payment. This position will be responsible for determining the status for referral of accounts to external legal collections. This position will hold quality customer satisfaction as a top priority. Responsible for ensuring all charges related to clinical trial research activities are billed appropriately (if applicable to job duties).

Education

• Minimum Level of Education Required: High School completion / GED
• Preferred educational qualifications: Healthcare or Business associate’s degree preferred.

Experience

• Minimum Level of Experience Required: 1 - 3 years of job-related experience
• Other experience requirements: Must have two years of healthcare billing, collections, or access experience or banking collections experience. Associate’s degree in healthcare or business can be substituted for the two years of experience

Knowledge / Skills

• Typing accurately 25 words per minute accurately preferred.
• Familiarity with Microsoft Office including Word and Excel are required.
• Basic knowledge of accounting principles, including debits and credits required.
• Ability to alphabetize and compare names and numbers required.
• Ability to review work for detailed accuracy and completeness required.
• Basic math skills including percentages required.
• Medical terminology preferred.
• Detail oriented - pays close attention to detail
• Customer Focus
• Integrity and Trust
• Dealing with Ambiguity
• Interpersonal Savvy
• Time Management
• Composure